For Indeed, I'd also recommend using the title "Office Assistant / Administrative Floater" or "Administrative Assistant & Customer Support Coordinator" rather than just "Office Assistant" to attract candidates who are comfortable with the broader responsibilities.
Office Assistant / Administrative Floater
Job Type: Full-Time (or Part-Time, if applicable)
About the Position
We are seeking a dependable, organized, and customer-focused Office Assistant to support our growing team. This is a dynamic role for someone who enjoys variety in their day and can comfortably shift between administrative tasks, customer communication, and assisting with field-related duties as needed.
The ideal candidate is highly organized, able to prioritize competing tasks, and comfortable working in a fast-paced environment where plans can change quickly. A positive attitude, strong communication skills, and a willingness to jump in wherever needed are essential.
Responsibilities
- Answer incoming phone calls and provide excellent customer service
- Monitor and respond to customer emails in a professional and timely manner
- Scan, organize, and maintain digital and physical documents
- Make warm follow-up calls to existing customers regarding future service needs
- Assist with general office and clerical duties
- Support the estimating team with administrative tasks, including property research and mapping
- Help coordinate schedules, appointments, and customer information
- Run occasional business-related errands as needed
- Assist with measuring properties and gathering field information when required
- Provide administrative support to company owners and team members
- Help keep office operations organized and running efficiently
Qualifications
- Strong organizational and multitasking abilities
- Ability to prioritize tasks and adapt quickly to changing priorities
- Excellent verbal and written communication skills
- Friendly, professional, and customer-service-oriented personality
- Comfortable using computers, email, and basic office software
- Self-motivated with strong attention to detail
- Reliable transportation and valid driver's license preferred
- Ability to work independently and as part of a team
What We're Looking For
The right person thrives in an environment with lots of moving parts and understands that customer and business needs sometimes require changing focus throughout the day. We're looking for someone who is proactive, dependable, flexible, and enjoys helping wherever needed.
Benefits
- Competitive pay based on experience
- Opportunities for growth and increased responsibility
- Supportive team environment
- Variety in daily tasks and responsibilities
If you're organized, personable, and enjoy a role where no two days are exactly alike, we'd love to hear from you.
Pay: From $20.00 per hour
Work Location: In person