NOW HIRING: Patient Care Specialist I (PCS1) Jacksonville, NC
Join a Team Dedicated to Helping Patients Live Better
Tactical Rehab is seeking compassionate, motivated, and service-oriented individuals to join our growing team as a Patient Care
Specialist I (PCS1). This entry-level healthcare position offers an excellent opportunity to build a rewarding career while making a meaningful difference in the lives of our patients.
As a Patient Care Specialist, you will work directly with patients, assisting with medical equipment fittings, patient education, scheduling, and customer service. If you enjoy helping others, thrive in a team environment, and are committed to providing exceptional care, we encourage you to apply.
Key Responsibilities
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Assist patients with fitting and proper use of medical equipment.
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Process patient equipment orders and maintain accurate documentation.
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Schedule appointments and provide outstanding customer service.
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Educate patients on equipment use, care, and maintenance.
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Maintain equipment cleanliness and sanitation standards.
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Support inventory management and office operations.
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Ensure compliance with company policies, safety standards, and healthcare regulations.
Qualifications
Required:
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High School Diploma or GED
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Strong communication and customer service skills
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Basic computer proficiency
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Ability to work closely with patients in a clinical setting
Preferred:
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Associate degree
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Healthcare, rehabilitation, fitness, medical office, or retail experience
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Military service, military spouse, or familiarity with military communities
Compensation
$18.00–$28.00 per hour based on experience, qualifications, and location.
Benefits & Incentives
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Medical, Dental, and Vision Insurance
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401(k) Retirement Plan
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Paid Time Off (PTO)
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Paid Holidays
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Sick Leave
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Professional Development Opportunities
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Employee Recognition Program
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Uniform Stipend ($130)
Certification Bonus Program
Tactical Rehab invests in employee growth and professional development.
One-Time Certification Bonuses
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Certified Medical Reimbursement Specialist (CMRS): $750
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Certified Orthotic Fitter (COF): $750
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Certified Pedorthist (CPED): $1,200
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Certified Prosthetic Practice Manager (CPPM): $1,200
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Human Resources Certification (HRCI or SHRM): $1,200
Ongoing Certification Stipends
Paid each pay period while certification remains active
Employees who maintain an active certification will receive the following stipend each pay period:
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Certified Medical Reimbursement Specialist (CMRS): $86.67 per pay period
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Certified Orthotic Fitter (COF): $86.67 per pay period
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Certified Prosthetic Practice Manager (CPPM): $86.67 per pay period
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Human Resources Certification (HRCI or SHRM): $86.67 per pay period
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Certified Pedorthist (CPED): $173.34 per pay period
Career Advancement
Tactical Rehab is committed to promoting from within. Employees who demonstrate exceptional performance and obtain professional certifications may advance into higher-level patient care and leadership roles.
Veteran-Friendly Employer
Veterans, transitioning service members, military spouses, and military family members are strongly encouraged to apply.
Apply Today
If you are passionate about helping others and want to build a career with a company that values service, teamwork, and professional growth, we would love to hear from you.
Tactical Rehab – Restoring Mobility. Improving Lives. Supporting Those Who Serve.
Tactical Rehab is an Equal Opportunity Employer.
