Business Development Manager
Duke History:
Founded in 1925, Duke Manufacturing is a privately held manufacturer of food service equipment designed to address the most important needs in customers' food service operations. Duke's purpose is to Nourish Our World through integrated solutions that connect people, equipment and technology to improve throughput, efficiency and quality. As a privately held company Duke enjoys a rich history and exceptional culture based on our values. This includes doing the right thing, being open to new possibilities, and always learning and improving. Duke has manufacturing facilities totaling over 700,000 square feet, serving our target markets through six sales offices and distribution centers, and nearly 300 service agency centers in the US, Canada, Europe, Asia, and Latin America. Our purpose is simple but powerful: to nourish our world by connecting people, equipment, and technology to improve efficiency, quality, and performance.
Business Development Manager Role Overview:
To support our continued growth and impact, we are seeking a resultsdriven Business Development Manager to grow sales through new account acquisition, current account management and channel partners within the Quick Service, Fast Casual, and Convenience Store segments.
This role is ideal for a consultative seller with a strong hunter mindset who thrives on identifying opportunities, opening doors, solving customer challenges, and converting opportunities into profitable growth. Reporting to the Sr. Vice President, Sales – Chains, this position will play a key role in executing growth strategy, expanding market share, and supporting major customer relationships.
Primary Responsibilities:
New Business Development
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Identifying, pursuing, and winning new strategic quick service and convenience store account opportunities to grow profitable revenue.
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Building and managing a robust sales pipeline, converting opportunities into measurable results.
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Identifyingdeveloping relationships with key decision-makers and influencers within target accounts.
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Leveraging a consultative sales to uncover customer needs and pain points, presenting compelling value-based solutions, and developing ROI-based solutions.
Account GrowthCustomer Management
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Growing revenue within existing accounts by identifying new opportunities and expanding customer partnerships.
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Maintaining strong customer relationships while proactively pursuing new business opportunities.
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Resolving customer issues and support implementation to ensure a high level of satisfaction.
Sales ExecutionCollaboration
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Partnering with the Sr. VP Sales – Chains and independent sales representatives to execute growth strategies.
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Collaborating cross-functionally to solve customer challenges and support successful sales outcomes.
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Supporting and leading channel partners and independent sales representatives to expand reach and drive results.
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Utilizing the Miller Heiman Strategic Selling process (training provided; certification required).
Qualifications and Requirements:
- 7+ years of business development experience with QSR, Fast Casual,C-Store accounts
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Bachelor's degree required, preferably in Business Administration or related field
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Foodservice industry experience preferred but not required
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Experience selling into complex organizations and navigating multiple stakeholders
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Miller Heiman Strategic Selling process (training provided; certification required).
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Self-motivated and proven "hunter" mentality with demonstrated deal-closing ability; Strong communication and presentation skills
Travel
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Up to 60% travel across the U.S.
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Access to a major market airport required
Duke is an equal opportunity employer.
