ABOUT OUR AGENCY:
I opened my agency in 2000 and currently lead a close-knit team of four. My entire career has been with State Farm, including experience in Claims and as an Agency Specialist before becoming an agent. I’m a graduate of the University of Utah with a degree in Economics, where I also played college football. Outside of work, I’m a proud husband and father of two daughters and an avid golfer.
Giving back is important to me, and I’ve stayed involved in the community through coaching youth football. That coaching mindset also carries into the office, where I enjoy helping people develop their skills and reach their potential.
Our agency offers health benefits, a Simple IRA retirement plan, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to build successful, long-term careers.
Our culture is professional, supportive, and focused on growth. I’m looking for someone who is motivated, coachable, and comfortable taking initiative. The ideal team member is a self-starter who can learn the role, take ownership of their responsibilities, and become increasingly self-sufficient. If you’re driven to grow and want to be part of an established, experienced agency, we’d love to meet you.
ROLE DESCRIPTION:
As an Account Manager for Hank Dorner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.