Description:
-
Professional, office-based role in a structured operations environment
-
Clear growth path into logistics, operations, and leadership positions
-
Hands-on experience coordinating real-time operations and problem-solving
-
Exposure to high-end corporate and aviation clients
-
Fast-paced environment where your decisions directly impact outcomes
-
Structured training and onboarding support from leadership
-
Consistent full-time hours within a 24/7 operation
-
Opportunity to develop valuable skills in communication, logistics, and coordination
-
Work with a team that values accountability, performance, and growth
-
Be part of a growing company expanding into multiple markets
-
Weekly pay – receive consistent weekly compensation
The Client Operations Coordinator is a key member of our operations team, responsible for managing client communication, coordinating catering orders, and ensuring seamless execution between clients, kitchens, and delivery teams.
This is a professional, office-based role within a fast-paced, 24/7 operation supporting corporate and high-end catering clients. The position requires strong communication, organization, and the ability to make real-time decisions that directly impact customer experience and operational success. This is not a passive role — this is an opportunity to build a career in operations, logistics, and client experience within a fast-growing company.
- Monthly Open House: Second Tuesday of every month | 8:30 AM – 4:30 PM
- Walk-In Hiring Hours: Tuesdays 12:00 PM – 2:00 PM
- Scheduled Onsite Interviews: Monday & Friday 2:00 PM – 4:00 PM Wednesdays 9:00 AM – 12:00 PM
Press Here to Schedule a 15 Minute Phone Interview
We are hiring for the following shifts:
-
2:00 PM – 10:00 PM
-
10:00 PM – 6:00 AM
Candidates must be reliable and consistent in their assigned shift. Weekend availability may be required.
-
Manage incoming calls, emails, and digital orders
-
Enter and update catering orders with accuracy and speed
-
Communicate professionally with corporate and high-end clients
-
Handle time-sensitive requests and last-minute changes
-
Coordinate order execution between clients, kitchens, and drivers
-
Monitor timelines to ensure on-time and accurate delivery
-
Adjust logistics in real-time to solve issues quickly
-
Arrange alternative delivery solutions when needed (rideshare, partners)
-
Assist with sourcing and ordering specialty products
-
Coordinate out-of-network catering requests
-
Support operational flow during high-volume periods
-
Work closely with kitchen teams and logistics coordinators
-
Communicate updates, changes, and priorities clearly
-
Maintain accuracy and accountability across all orders
Requirements:
-
Strong verbal and written communication skills
-
Professional phone skills with the ability to confidently handle inbound and outbound calls
-
Computer proficiency with the ability to work across multiple systems, screens, and applications simultaneously
-
High attention to detail and organization
-
Ability to multitask in a fast-paced, time-sensitive environment
-
Strong problem-solving skills with a sense of urgency
-
Dependable, accountable, and consistent with assigned shift
-
Ability to maintain professionalism when handling high-pressure situations
-
Must be comfortable working on a computer for the majority of the shift while managing multiple tasks in real time.
-
Experience in customer service, call center, or administrative roles
-
Hospitality, catering, logistics, or operations experience
-
Experience handling high-volume phone and email communication
-
Familiarity with Microsoft Office, email platforms, and order entry systems
