Required Qualifications:
- High school Diploma or equivalent
- Ability to work independently while maintaining frequent communication with a remote research team
- Effective interpersonal and communication skills, with the ability to support individuals with varying levels of technical comfort
- Basic proficiency with mobile apps, connected devices, and troubleshooting common technical issues
- Effective organizational skills and attention to detail
- Commitment to participant privacy and confidentiality
- Demonstrated commitment to promoting a diverse, inclusive, and respectful workplace.
Preferred Qualifications:
- BS/BA in a related field and 2 years experience or a combination of 6 years.
- Experience providing technical support, training, or hands-on assistance with digital or connected devices
- Experience working in community-based, healthcare, or research settings
- Familiarity with research protocols or assisting with data and survey collection
- Experience participating in or supporting recruitment or community outreach events
The School of Public Health division of Health Policy and Management is seeking applications for a Temporary Local Community Liaison (0001 Temporary/Casual) in the Silver Bay Minnesota area.
Starting Pay is dependent upon the selected candidate’s relevant qualifications, experience, and internal equity: $30.00-$35.00 per hour.
Work Arrangements:
This position is local to the Silver Bay MN area, requiring travel to sites in and around the Silver Bay, MN area. Must have reliable transportation and ability to travel locally for in-home device delivery and setup. The position will be reimbursed for mileage.
The successful candidate will be provided University-configured equipment and supportive technology tools, however, they are expected to have access to a reliable internet connection for duties undertaken remotely. Work arrangements will be discussed during the interview.
Duration: The candidate will work in a Casual capacity no more than 14 hours per week. The duration could be up to 6-9 months if working closer to 10 hours per week.
Schedule: Ability to maintain a somewhat flexible work schedule, including occasional evening and weekend hours to meet the program participant needs and availability.
Summary of Job:
The Local Community Liaison provides local support for a research study in the Silver Bay, MN, area involving a telehealth medication device (“Hub”). The telehealth device manages medication and provides access to pharmacy support services. Supporting up to 24 study participants, this role manages Hub delivery, assists with setup, and conducts participant training, including use of the device, mobile app, and medication loading.
The Liaison works closely with the University of Minnesota study team and other community partners to support participants over a 6–9 month study period. The role includes participant check-ins, responding to questions, assisting with data or survey collection as needed, and contributing to the development of Standard Operating Procedures (SOP)s. The Liaison works independently with regular communication and serves as the primary non-clinical technical resource for participants (no nursing care or medical advice).
Duties/Responsibilities:
- 80% In-person (Silver Bay MN area) coordination with study participants to deliver, set up, and train on the telehealth device; conduct in person or remote check-ins as assigned
- 10% Ongoing communication with the study team, including meetings, status updates, and attendance at local recruitment or study information events as available
- 5% Preview, pre-test, and become familiar with the Hub and related technology to effectively assist participants
- 5% Other duties as assigned, including ad hoc participant follow-up and serving as backup support for other team members
Contact: Allison Iwan, [email protected] or 612-626-4616 with questions.
The University of Minnesota School of Public Health (SPH) is Minnesota's only school of public health, committed to improving the health and well-being of communities worldwide. Through innovative research, learning, and concrete action, we tackle today's biggest health challenges. SPH includes four academic divisions: Biostatistics & Health Data Science, Environmental Health Sciences, Epidemiology & Community Health, and Health Policy & Management.
Ranked nationally by the U.S. News & World Report as the #6 public school of public health, SPH is home to approximately 1,000 students, 130 faculty, and 400 staff across 25 internationally recognized centers. Our academic excellence is highlighted by our #3-ranked Master of Healthcare Administration (MHA) and #9-ranked Biostatistics programs.
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
NOTE: Applicants are required to attach a resume and references to be considered for this position.
To request an accommodation during the application process, please e-mail [email protected].
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.
