Overview
Yanke Bionics, a leader in the prosthetics and orthotics industry, has an opening for a fulltime Patient Care Coordinator in our Parma Ohio location. Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient experiences. In this energetic role, you will serve as the primary point of contact for patients, ensuring smooth communication between patients and clinical team. Your proactive approach will help streamline appointment scheduling, manage patient records, and support the clinical staff to provide top-quality care. This position offers a rewarding opportunity to make a meaningful difference in patients’ lives while working in a fast-paced, supportive environment. If you enjoy being a part of a team that values exceptional patient service, and want to do work that matters, we would love to talk to you about becoming a part of our team!
Responsibilities
- Greet patients warmly and assist them with check-in procedures, ensuring a welcoming atmosphere.
- Ensure an accurate and complete patient registration and checkout process
- Schedule, confirm, and reschedule patient appointments efficiently using medical office software.
- Collect and verify patient information, including insurance details and medical history, maintaining accuracy and confidentiality.
- Provide administrative support by managing patient records, updating charts, and processing paperwork with precision.
- Communicate clearly with patients regarding appointment details, pre-visit instructions, and follow-up care.
- Collaborate closely with clinical staff to coordinate patient flow and ensure timely delivery of services.
- Maintain knowledge of medical terminology to accurately document patient interactions and assist with billing processes when needed.
Qualifications
- Prior experience working in a medical or dental office setting is highly preferred.
- ·High school diploma or equivalent
- Medical coding and durable medical equipment experience preferred but will train.
- Strong understanding of medical terminology and healthcare procedures.
- Proven ability to provide excellent medical administrative support in a busy office environment.
- Office experience demonstrating proficiency with scheduling software and electronic health records (EHR).
- Excellent communication skills to interact effectively with patients and team members.
- Ability to multitask efficiently while maintaining attention to detail under pressure.
- This role is an excellent fit for motivated individuals eager to contribute to compassionate patient care while developing their expertise in healthcare administration. We value energetic team players who thrive in collaborative settings and are committed to supporting our patients’ well-being every step of the way.
Pay: From $19.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
Work Location: In person
