Operations Manager – AI & Business Operations
The Premier Companies Williamsburg, VA Full-Time On-site
The Premier Companies is looking for a highly organized, analytical, and tech-savvy Operations Manager to help improve how our company operates.
This is a unique opportunity to work directly with executive leadership on projects that impact our franchise network, corporate departments, and business operations. You'll help turn ideas into action by managing projects, improving processes, analyzing business performance, creating professional deliverables, and leveraging AI tools to make work faster and smarter.
This is not a software development or programming position. We're looking for someone who enjoys solving problems, managing projects, organizing information, and continuously improving the way a business operates.
Pay & Schedule
- Competitive pay based on experience
- Monday–Friday, standard business hours
- On-site in Williamsburg, VA
- Reports to the COO & Corporate Operations Manager
What You'll Do
- Partner with executive leadership on strategic projects and company initiatives.
- Analyze operational and financial KPIs to identify trends and opportunities.
- Track company and client performance metrics and prepare reports for leadership meetings.
- Build presentations, dashboards, reports, SOPs, training materials, and executive summaries.
- Lead operational improvement projects from planning through implementation.
- Improve workflows, documentation, and internal processes across departments.
- Use AI tools such as ChatGPT, Claude, and Gemini to improve efficiency, organization, and quality.
- Create reusable templates, systems, and resources that help teams work more effectively.
- Coordinate projects across Accounting, HR, Marketing, IT, Operations, and other departments.
- Assist with leadership communication and follow-up to ensure projects stay on track.
- Support franchisees and internal teams by identifying operational improvements and best practices.
- Help evaluate new technology and AI solutions that can improve company operations.
What We're Looking For
- Strong organizational and project management skills.
- Excellent written and verbal communication.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical thinking and problem-solving abilities.
- Experience interpreting KPIs, operational reports, or business metrics.
- High attention to detail with excellent follow-through.
- Comfortable learning and using new technology.
- Experience using AI tools like ChatGPT, Claude, Gemini, or Microsoft Copilot to improve productivity.
- Proficiency with Microsoft Office, especially Excel and PowerPoint.
- Retail, franchise, operations, or multi-location business experience is a plus.
What Makes You Successful
- You love bringing order to chaos.
- You enjoy improving processes instead of simply maintaining them.
- You think critically and aren't afraid to ask questions.
- You're comfortable working independently while collaborating with multiple departments.
- You can take a rough idea and turn it into a polished finished product.
- You embrace technology and constantly look for smarter ways to work.
Benefits
- Health, dental, vision, life, and supplemental insurance
- 401(k) with company matching
- Paid time off and sick leave
- Professional growth opportunities
- Work directly with executive leadership
- Make a measurable impact on a growing national franchise organization
Why Join The Premier Companies?
At Premier, you'll do more than manage day-to-day operations—you'll help shape the future of the company. If you're someone who enjoys solving business problems, leading projects, using AI to work smarter, and making organizations run more efficiently, we'd love to meet you.
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
