Job Summary
We are seeking a dedicated and experienced Bilingual Receptionist to manage front desk operations. Assist with administrative tasks and support office staff. The role also involves ensuring compliance with regulations and maintaining accurate records. The receptionist will play a key role in ensuring smooth communication between patients, their families and the healthcare team.
Duties
- Communication and Coordination: Answering and directing phone calls, dispensing messages, scheduling appointments etc.
- Client Care: Liaison between clients, families and doctors offices.
- Documentation: Create and maintain employee records.
- Compliance: Ensure adherence to relevant regulations, guidelines, and agency policies related to PHC services, including HIPAA and quality standards.
- Performance Improvement: Identify areas for improvement in service delivery and implement strategies to enhance the quality of care.
- Foster a positive work environment that encourages teamwork and professional development.
- Other duties assigned by the office manager or administrative team.
Qualifications
- High School Diploma or Equivalent.
- Fluent in Spanish and English languages.
- Proficient with computers. Microsoft Word and Excel and PDF.
- Previous experience with Vesta EVV is a plus.
- Previous experience in a medical office setting is a plus.
- Good communication skills.
- Good organizational and time management skills.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Experience:
- Healthcare Office: 1 year (Required)
Work Location: In person
