We're looking for a motivated, solutions‑driven Customer Service Representative to join our growing insurance agency. If you're a fast learner, thrive in a problem‑solving environment, and consistently deliver above‑average customer service, this role is built for you.
About the Role:
As a Customer Service Representative, you'll be the first point of contact for clients, helping them navigate policy questions, billing concerns, coverage changes, and general inquiries. You'll support agents, maintain accurate records, and ensure every customer feels valued and understood.
What We're Looking For:
Strong Problem‑Solving Skills — Ability to assess situations and find clear, effective answers
Fast Learner — Comfortable adapting to new systems, products, and processes
Exceptional Customer Service — Warm, patient, and able to build trust with clients
Communication Skills — Clear, professional verbal and written communication
Attention to Detail — Accuracy in documentation and follow‑through
Why Join Us:
Supportive, team‑oriented environment
Opportunities for growth and licensing
Meaningful work helping clients protect what matters most
Salary Range: $35,000.00 - $48,000.00 per year
We are an Independent Insurance Agency that offers personalized, professional service to our clients. We take the time to listen to our client's needs and provide coverage options to match those needs.
We represent a carefully selected group of financially sound, reputable insurance companies; therefore, we are able to offer excellent coverage options at a very competitive price. We are devoted to making it as easy as possible to protect the things people love.
