Job Summary
We are seeking a dynamic and results-driven Market Manager to lead our market initiatives and drive sales growth. The Market Manager is passionate about driving sales and operations with integrity. We’re looking for a leader who thrives in a dynamic and high energy environment, that will bring a unique mix of industry knowledge and passion for people. Reporting to the Director of Sales, this role will drive sales and operational results by coaching, developing and leading your team to exceed goals with integrity. This role requires a strategic thinker who can develop and implement business development strategies while providing exceptional customer service.
Responsibilities
- Develop and execute comprehensive market strategies to achieve sales targets, impact store traffic, and growth of market size.
- Responsible for leadership and management of up to 30 Metro by T-Mobile retail store locations across the Market.
- Manages market and store level budgets for payroll and operating expenses.
- Analyze market trends and competitor activities to identify opportunities for growth.
- Analyzes Profit and Loss to identify individual store and Market opportunities and performance gaps that will drive results.
- Creates clear responsibilities and processes for Market team to standardize processes and measure results.
- Ensures Market is compliant with Metro by T-Mobile and Saif Communication’s policies, procedures and standards.
- Conduct reviews, meetings, and training with all wireless sales professionals and operator teams.
- Persists in accomplishing objectives despite obstacles and setbacks by motivating your team to achieve the highest results.
- Coaches and develops your team by building a culture that promotes a positive open team environment for employees and customers through recognition, performance management, listening sessions and team building.
- Effectively manages all people responsibilities including recruitment, retention, development and accountability.
- Stays up to date on all industry information and technology.
- Establishes and builds relationships with key partners to support the training, operational and development of the market that will lead to its success.
- Conduct regular market and store level assessments to evaluate performance and adjust strategies as necessary.
- Generates business development relationships and implements a strategic process to prospect Sub-dealer growth partners.
Experience
- 2-5 years of multi-unit or general management experience with a proven track record of driving performance
- High School diploma or GED required
- The ability to lead, and inspire teams through strong human resource skills
- Excellent Interpersonal skills
- Solid computer proficiency including PC Window’s applications (Excel and Word)
- Ability to analyze results, strategize, make sound decisions and take responsibility
- Demonstrated financial results in both sales and multi-unit store management
- Proficiency in Salesforce or similar CRM software for managing customer relationships and tracking sales performance.
- Strong analytical skills to interpret data and make informed decisions regarding market strategies.
- Excellent negotiation skills with the ability to influence stakeholders at all levels.
- Experience in account management, ensuring client needs are met while driving revenue growth.
- A background in outside sales is highly desirable, showcasing the ability to work independently in various environments.
Join our team as a Market Manager, where you will play a pivotal role in shaping our market presence and driving success!
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience:
- Management: 2 years (Required)
Ability to Commute:
Work Location: On the road