Parts Counterperson
Denny Menholt Nissan
Position Summary
The Parts Counterperson:
- Contributes to managing inventory and ordering parts and works to meet customer's needs
- Is strong interpersonally, establishing rapport with customers in person and on the phone and asking questions that help to locate the needed parts or service in which customers might be interested
- Must know which parts are in inventory, require reordering, or must be specially ordered
- Assists the manager in resolving discrepancies between the computer inventory and the actual parts available in bins
- Obtains the information needed to place special orders and ensures that the correct parts are sent
- Must research the availability of certain parts either within the retail facility or from other sources as necessary, and must be able to search part numbers using the computer
- Is aware of seasonal requirements for parts that arise as a result of recalls or specials in the Service Department
What the Worker Is Like
- Has a general understanding of automotive systems
- Has the ability to use inventory information on a computer screen and can locate parts by checking parts numbers and locating them in the bins
- Must communicate clearly in person and on the phone and must be willing to initiate calls to customers to give and receive information
- Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services
- Is able to effectively communicate with all other departments in the dealership
- Is able to work independently, managing his or her time and work flow
What the Work Is Like
- Is detail-oriented in that this person maintains, monitors, and continually updates the parts inventory for the dealership
- Entails frequently inputting and checking information on the computer and verifying the computer inventory by physically checking parts in the parts storage bins
- Entails over-the-counter sales of parts and special ordering parts for customers and for the Service Department
- Involves ensuring that parts arrive, that they are the correct parts, and that those who ordered them know of their arrival
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person
