Job description
We are seeking an experienced and motivated Ford Certified Master Automotive Technician to join our growing service department. The ideal candidate is committed to delivering high-quality repairs, exceptional customer service, and maintaining Ford's standards for vehicle diagnostics and repair.
Key Responsibilities
· Performs work as outlined on repair orders according to dealership and factory standards
· Diagnoses cause(s) of malfunction(s) and performs repair(s)
· Inspects assigned vehicle to determine if further safety or service work is required or recommended
· Communicates with Service Advisor immediately if additional work is needed, if work outlines is not needed, or if repairs cannot be completed within the promised time
· Communicates with Parts Department to obtain needed parts
· Saves and tags parts of the job if under warranty or if requested by the customer
· Documents all work performed and recommended on the repair order
· Road tests vehicles when required or refers to a test Technician
· Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle
· Ensures that vehicles are parked in assigned areas. Make sure they are locked, and all keys are marked and put away correctly
· Keeps abreast of manufacturer Technical Service Bulletins (TSBs), Field Service Actions, (FSAs) OASIS Broadcast messages, PTS What’s New Messages, etc.
· Participates in manufacturer-sponsored training programs, schools, and events
· Supervises work of any apprentice Technicians as assigned
· Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received
· Reports machinery defects or malfunctions to supervisor
· Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-know, etc.
· Operates all tools and equipment in a safe manner
· Reports any safety issues immediately to management
Minimum Requirements
- High school diploma or GED.
- 3+ years of automotive repair experience (Ford dealership experience preferred).
- Valid driver's license with a clean driving record.
- Ability to diagnose electrical, engine, transmission, suspension, steering, and brake systems.
- Strong communication and teamwork skills.
- Ability to lift up to 50 lbs. and work in a fast-paced environment.
Required Certifications
Applicants should possess one or more of the following:
- Ford STARS Certification (required)
- Ford Master Technician Certification (required)
- Current Ford Factory Training credentials (Required)
- A Level (Master) Technician Certification
- Hybrid and Electric Vehicle (EV) certification.
Benefits
- Competitive hourly pay plus productivity incentives.
- Medical, dental, and vision insurance.
- 401(k)
- Paid vacation and holidays.
- Ongoing training and certification opportunities.
- Career advancement within the dealership.
Apply Today
If you're passionate about automotive repair and committed to providing exceptional service, we'd love to hear from you. Apply now and become part of a team that values quality workmanship, continuous learning, and customer satisfaction.
Pay: $80,000.00 - $130,000.00 per year
Work Location: In person
