Overview:
Xerox corporation, is seeking a motivated Shop Technician to join our team based in Canton, OH. The Shop Technician is responsible for set-up and refurbishment of a variety of printers and copiers, including Xerox and other manufacturers. This is a full-time opportunity in a shop / warehouse setting.
What You’ll Do:
- Assemble and refurbish various models and manufacturers of copiers and printers for our customers.
- Customize and install software, applications and other customer requested programs.
- Troubleshoot, breakdown and diagnose equipment in need of repair, including software and hardware updates.
- Test equipment for performance and copy quality.
- Ensure that required materials are included in packaging.
- Confirm that corresponding assigned serial numbers match with order requests.
- Update the operations team on the status of each work order.
- Assist with warehouse operations such as unboxing and distributing materials while maintaining a clean, organized and safe work environment.
What You Need to Succeed:
- Displays a willingness to be trained on digital office equipment.
- Prior hands-on experience with troubleshooting, mechanical and electrical equipment repairs.
- Ability to use hand tools.
- Strong time management skills.
- Ability to lift, push, pull and maneuver objects weighing up to 100lbs.
- Experience using smartphones, laptops and tablets with exposure to Microsoft Office (Word, Excel, and Outlook).
- Previous experience with software and hardware updates preferred.
- Familiarity with networking and internet connectivity preferred.
- Experience with copiers and printers preferred.
How We Set You Up for Success:
- Hands-on training of Xerox equipment and all aspects of the Shop Technician role and responsibilities.
- Job shadowing to prepare you to perform repairs, set-ups and troubleshoot independently.
- Ongoing career development.
What We Offer:
- Competitive compensation (hourly compensation and applicable overtime).
- Comprehensive benefits offerings (including medical, dental, vision, and life insurance).
- Retirement plan - 401k.
- Paid holidays, personal choice days and paid time off.
- A culture that offers flexibility and a healthy work-life balance.
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