Optometry Assistant / Technician
Overview
We are seeking a friendly, dependable, and motivated Optometry Assistant/Technician to join our team. This role combines front office responsibilities with assisting the doctor during comprehensive eye exams and providing an exceptional patient experience.
No experience in the optical or optometry field is required—we are happy to train the right candidate. A positive attitude, strong work ethic, excellent customer service skills, and a willingness to learn are the most important qualifications.
ResponsibilitiesPatient Care & Clinical Assistance
- Welcome patients and prepare them for their appointments
- Assist the optometrist with patient flow and eye examinations
- Perform preliminary testing and gather patient history
- Learn to operate diagnostic equipment, including:
- Auto-refractor
- Non-contact tonometer (air puff)
- Fundus camera
- Other pre-testing equipment as needed
- Maintain clean and organized exam rooms and equipment
- Ensure patients have a comfortable and positive experience throughout their visit
Front Office Responsibilities
- Greet and assist patients in a friendly and professional manner
- Answer and direct phone calls using a multi-line phone system
- Schedule appointments and manage the daily schedule
- Verify patient information and assist with check-in/check-out
- Perform general office duties such as filing, copying, scanning, and data entry
- Manage incoming and outgoing mail
- Monitor office supply inventory and assist with ordering supplies
- Perform additional duties as assigned by management
QualificationsRequired
- Positive attitude and willingness to learn
- Excellent customer service and communication skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Microsoft Office and general computer skills)
- Reliable, punctual, and a team player
Preferred (Not Required)
- Previous experience in an optometry, ophthalmology, or medical office
- Experience using pre-testing equipment such as an auto-refractor, tonometer, fundus camera, OCT, or retinal imaging devices
- Previous receptionist, medical assistant, or patient care experience
- Experience with appointment scheduling and electronic medical records (EMR)
We are looking for someone who enjoys working with people, is eager to develop new skills, and takes pride in providing outstanding patient care. If you're looking for a long-term opportunity with a supportive team, we'd love to hear from you!
Pay: $14.00 - $16.00 per hour
Benefits:
Work Location: In person