Description:
Job Summary:
Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.
Duties/Responsibilities:
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Greet guests in a friendly and professional manner and escort them to their table.
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Manager reservation, ensuring that tables are available for guests at the desired times.
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Answer incoming phone calls and respond to guest inquiries and requests.
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Maintain an accurate waitlist and communicate wait time to guests, as necessary.
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Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
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Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
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Provide accurate information to guests regarding our menu offerings, specials, and promotions.
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Follow safety and sanitation protocols, including maintaining a clean and organized work area.
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Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
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Performs other related duties as assigned.
Requirements:
Required Skills/Abilities:
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Excellent interpersonal and strong communication skills
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Well-organized with ability to take and place food and beverage orders accurately.
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Extensive knowledge of our menu offering and the ability to make recommendations to guests.
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Ability to work in a fast-paced environment.
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Ability to work quickly and efficiently.
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Ability to work well as part of a team.
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Must be available to work evening, weekends, and holidays.
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Must have a valid Food Handlers Certification
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Ability to operate point-of-sale systems – Aloha, Open Table, Hot schedule and Paylocity.
Education and Experience:
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Must be at least sixteen years old.
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Minimum of 1 years of experience as a host/hostess in a fine dining restaurant or similar environment preferred but not required.
Physical Requirements:
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Prolonged periods of standing and walking.
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Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Benefits & Perks:
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Accrual up to 40 hours of PTO
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Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
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Corporate Shoe Program through Shoes for Crews and Skechers
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Competitive Pay
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Flexible Scheduling
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401(k)
Full – Time employees are eligible for the following additional benefits:
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Medical & Prescription
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Dental & Vision
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Health Saving Account (HSA)
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Wellness Program
- Discount Pet Care Plan
