Job Summary:
We are looking for a highly organized, reliable, trustworthy, and energetic individual with outstanding customer service skills to join our team. This person will conduct apartment showings, process applications, assist current residents, attend eviction court, and help with the day-to-day operations of our property management office located on Madison's north side.
Excellent customer service and computer skills are required. Previous property management experience of at least one year is a plus, but we are willing to train the right candidate.
We are looking for someone who is self-motivated, takes initiative, and consistently goes above and beyond rather than doing only the minimum. The ideal candidate enjoys finding solutions, takes pride in their work, and is always looking for ways to improve and contribute to the success of the team.
This is an excellent opportunity for someone who is looking for a long-term career rather than just a job. We believe in recognizing hard work, initiative, and strong performance, and there is room for advancement within our company. If you're eager to learn, demonstrate your skills, take on additional responsibilities, and grow professionally, we'd love to hear from you.
Experience with Word, Excel, Outlook, AppFolio & Google Docs is a plus.
Full Time Monday-Friday 10:00-6:00 & 3 Saturdays per month 10:00-2:00 (by appointment for showings- some days are shorter/longer depending on # of showings)
Hours will change on check out days to start at 8:00 AM and weekends/holidays
Pay Rate based on experience
RESPONSIBILITIES:
- Provide superior customer service.
- Ongoing Tenant relations and customer satisfaction.
- Respond to rental inquiries quickly, conduct property tours, track showings and process applications promptly.
- Leasing
- Checking out apartments after residents move out & prepare security deposit returns
- Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with the companies policies and procedures.
- Assist in various office duties
- Must own a reliable vehicle with insurance, and a valid driver’s license with a clean driving record. Must pass a background check. Must live within 20 minutes from Madison Northeast side.
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- Do you live within 20 minutes commute to Madison's Northeast side?
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
