South Carolina Credit, AR/AP Associate
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Location: Walterboro, South Carolina (In-Office)
Schedule: Monday - Friday | 9:00 AM – 5:30 PM EST
Pay: $21.00 per hour
**TWO WEEK TRAINING|TUESDAY-SATURDAY 1-9:30 PM EST**
Experience:
- CRM software: 2 years (Preferred)
- QuickBooks: 2 years (Required)
- Data entry: 2 years (Required)
Overview:
Alkavida Inc. is seeking a Credit, Accounts Receivable & Accounts Payable Associate to manage credit applications, sales rep contracts, and financing coordination alongside the organization's day-to-day accounts receivable and accounts payable functions. This role connects the sales team, fulfillment operations, and accounting — keeping deals moving, setting customers and reps up with the right financing, paying commissions accurately, and managing cash flow through timely, accurate processing of incoming and outgoing payments. The role requires strong attention to detail, sound financing judgment, and comfort working across multiple software platforms and accounting systems.
You will serve as the central point of contact for all credit operations while working closely with our Los Angeles headquarters.
Key Responsibilities:
Credit Department
- Serve as the top priority contact for processing all credit applications and sales rep contracts to keep deals moving forward efficiently.
- Review and process credit applications, assisting reps and customers with financing applications from start to finish.
- Communicate credit decisions and available financing options clearly to sales reps and customers, matching customers with the best possible financing option for their needs.
- Ensure compliance with all applicable financing guidelines and company policy.
- Track all contracts to closure, maintaining consistent communication with the sales team to resolve outstanding action items and close deals.
- Oversee end-to-end contract fulfillment, including shipping follow-ups, coordination with plumbers and other service partners, and direct communication with customers.
- Review commission agreements and coordinate with accounting to ensure sales reps are paid accurately and on time, avoiding delays or discrepancies.
- Reconcile vendor/sales-rep purchases against commission accounts — including matching invoices and credits, voiding invoices as needed, applying credits to close open invoices, and creating and closing credits for undeducted purchases — following established procedures to prevent errors or buildup.
- Support new-employee and customer onboarding with accuracy and clarity, including account setup and orientation to company systems.
Accounts Payable (AP)
- Process invoices, issue payments, and maintain accurate billing records.
- Verify proper coding of expenses charged through the billing process and route incoming invoices through the approval workflow.
- Issue, track, and reconcile travel advances.
- Reconcile associated AP accounts (Accounts Payable, Prepaid Expenses, Credit Card expenses, etc.) and resolve discrepancies.
- Assist in financial reviews and audits, generating reports as needed.
- Respond to client, vendor, and employee inquiries with exceptional customer service, resolving billing issues through clear communication.
- Prepare and file sales and use tax returns and 1099s, and assist with other state, local, or federal reporting in a timely manner.
Accounts Receivable (AR)
- Review and prepare project-based invoices, ensuring coding and billing data is accurate and complete.
- Process AR transactions, including recording cash receipts, posting transactions, and making bank deposits as needed.
- Review and communicate any short payments with internal and external stakeholders.
- Process and remit refunds and credits upon approval.
- Monitor and follow up on outstanding invoices to ensure timely client payments.
- Prepare monthly reconciliations for AR-related accounts (Accounts Receivable, Deferred Revenue, and other related revenue accounts), ensuring balances agree to sub-ledger, general ledger, and internal/external reports.
- Maintain accurate files to ensure the accuracy and compliance of financial records, and provide ad-hoc reporting as needed.
Qualifications:
- Proficiency in QuickBooks is required.
- Experience using CRM systems (Monday.com preferred).
- Comfortable working independently and taking initiative in a startup-style office environment.
- Strong organizational skills and exceptional attention to detail.
- Excellent communication skills, both with customers and internal teams.
- Experience in credit processing, administrative operations, or financial services.
- Experience processing loans or working with financial applications is highly preferred.
- Comfortable collaborating with remote teams via Zoom.
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Pay: $21.00 - $22.00 per hour
Experience:
- CRM software: 2 years (Preferred)
- QuickBooks: 2 years (Required)
- Data entry: 2 years (Required)
Work Location: In person