Description:
It’s not every day you get to be part of something that’s just getting started – and 50 years in the making. Helio Outdoors is a family of brands and a team that believes in the power of getting outside, together.
Aqua AIRHEAD Yukon Charlie’s Inyo Pools Pureline
Inyo Pool Products, a leading online retailer of swimming pool supplies, is looking to hire an Experienced Full-Time Pool Tech Representative. The Pool Tech Representative is responsible for providing world class guidance to our DIY pool customers.
The Pool Tech Representative works within the call center environment and offers support by answering calls, chats, and emails.
Key Duties and Responsibilities:
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Answer general pool questions via phone, chat, or email
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Diagnose common pool problems
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Troubleshoot pool equipment
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Identify make and model of the customer's equipment
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Suggest replacement parts
Requirements:
Minimum Qualifications:
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High school diploma or equivalent
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2+ years of pool maintenance experience
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Experience in customer service is required
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Proficient in relevant computer applications
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Ability to handle the stressful situation appropriately
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Positive and patient
