Overview
We are seeking a motivated, resilient, and service-oriented professional to join our team at a recently acquired apartment community undergoing a significant transformation. This is a unique opportunity to be part of a property takeover and play a key role in revitalizing a distressed asset while making a meaningful impact on the lives of our residents.
The ideal candidate thrives in challenging environments, embraces change, and is passionate about creating positive outcomes for both residents and the community. As we work to improve operations, enhance the resident experience, and restore pride in the property, we are looking for someone who sees opportunity where others see obstacles and is excited to be part of a turnaround success story.
This role is perfect for an individual who is energized by problem-solving, committed to delivering exceptional service, and driven by the opportunity to improve living conditions and foster a stronger, safer community for our residents.
Duties
- Design and implement an effective marketing plan for leasing and renewals.
- Support the leasing process by conducting property tours, processing applications, and upselling available units to prospective residents.
- Perform all renewal procedures and policies for successful resident retention.
- Plan and hold resident retention activities.
- Maintain accurate data entry within property management software such Entrata, ensuring all records are up-to-date and compliant with company policy.
- Handle legal administrative tasks related to landlord-tenant law, lease agreements, contracts, and Section 8 housing programs with transparency and precision.
- Manage customer relationships through excellent phone etiquette, conflict management skills, and proactive communication to resolve issues promptly.
- Coordinate property maintenance activities using Entrata Facilities and facilitate inspections to keep properties in top condition.
- Support compliance with Fair Housing regulations by conducting regular audits and ensuring all leasing practices adhere to legal standards.Skills
- Strong knowledge of Fair Housing regulations to ensure compliance across all operations.
- Proficiency with Entrata a plus for efficient data management and reporting.
- Legal administrative experience related to leases, contracts, landlord-tenant law, and Section 8 procedures.
- Excellent customer service skills combined with negotiation abilities to upsell units and resolve conflicts effectively.
- Office experience including data entry, filing, phone etiquette, and general administrative tasks supporting property management functions.
- Familiarity with property maintenance processes.
- Ability to manage multiple priorities simultaneously while maintaining attention to detail in a fast-paced environment. This role offers a vibrant work environment where your skills directly contribute to community success! We are committed to supporting your professional growth while ensuring a positive experience for residents through exceptional service delivery.Join us in transforming a recently acquired community. If you thrive on challenges and are passionate about improving residents' lives, this is your opportunity to make a lasting impact and be part of a successful turnaround.
Pay: $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Assistant Property Manager or Leasing Manager: 1 year (Required)
Work Location: In person
