Job Title: Kinnser Intake & Scheduler - Home Health
Location: (City, State)
Reports To: Intake Manager / Operations Coordinator
Job Type: Full-Time / Part-Time
Position Summary:
The Intake & Scheduler oversees the entire patient intake process within a home health/hospice setting, using WellSky/Kinnser EMR. This role ensures newly referred patients are scheduled accurately, insurance authorizations are complete, and transition seamlessly into care services while supporting high-quality communication with referral partners and internal teams.
Key Responsibilities:
Manage all incoming patient referrals and process intakes using Kinnser/WellSky
-
Schedule patient visits, allocate clinician resources, handle adjustments or cancellations
-
Communicate schedule changes to clinicians, referral sources, and patients
-
Verify insurance coverage and obtain required authorizations
-
Collaborate with case managers, field clinicians, and billing staff as needed
-
Maintain compliance with state and federal home health/hospice regulations
-
Track referral trends and contribute to regular intake performance reports
-
Identify opportunities to streamline intake processes and improve efficiency
-
Provide system support and orientation to new intake team members
-
Qualifications:
Prior intake/scheduling experience in home health or hospice
-
- Proficient user of Kinnser / WellSky EMR systems
Familiarity with home health regulatory requirements and payer authorization processes
-
Excellent verbal and written communication skills
-
Strong organizational, problem-solving, and multitasking abilities
-
Proficient in Microsoft Office (Word, Excel, Outlook)
-
Prior experience with medical billing and coding, preferred
-
- High attention to detail; ability to work independently and in fast-paced settings
