Community Association Manager – CMC Jacksonville
Job Summary
We are seeking a Community Association Manager to oversee the daily operations of an on-site homeowners association. This role involves managing maintenance, governance, and vendor relationships while maintaining clear and effective communication with residents and board members.
The ideal candidate is organized, detail-oriented, and committed to delivering exceptional customer service.
Key Responsibilities
- Oversee daily operations of assigned communities, ensuring high service standards and homeowner satisfaction.
- Respond to board and owner inquiries with timely, practical solutions.
- Maintain accurate records through data entry and file management.
- Administer contracts related to property services.
- Collaborate with board and committee members.
- Utilize software platforms such as C3, Strongroom, Branch Access, and TownSq.
- Proficient in Microsoft Office and Outlook.
- Conduct regular site inspections to ensure maintenance and compliance standards.
- Analyze financial reports, review budget variances, advise on community spending, and monitor delinquent accounts.
- Develop and present annual budget drafts for multiple communities.
- Prepare board meeting packages and actively participate in meetings.
- Thrive in a fast-paced environment with initiative, strong organizational skills, and a results-driven mindset.
Required Skills
- Strong customer relationship management and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Ability to manage relationships with key stakeholders.
- Clear and professional verbal and written communication.
- Quick adaptability to new systems and technologies.
Qualifications
- Required - Florida Licensed Community "Association" Manager (LCAM)
Additional Information
- Compensation aligned with experience and qualifications
- On-call availability for community emergencies as needed
- Full-time position (Monday–Friday), with occasional weekends
- 40+ hours per week
- Hybrid remote (does not apply)
- Site Location: Jacksonville
Why Join Us?
This position is ideal for individuals who are proactive, detail-oriented, and passionate about customer service. At CMC Jacksonville, you’ll be part of a team that values your growth and well-being.
CMC Jacksonville values a healthy work-life balance and understands the importance of a manageable workload. We foster a supportive environment with mentorship to help you thrive in your career.
Job Type: Full-time
Pay: $65,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
License/Certification:
- Licensed Community "Association" Manager - LCAM (Required)
Work Location: Hybrid remote in Jacksonville, FL 32256
