Successful, established, and growing, *patient-centered* oral surgery practice looking for an energetic, motivated, and passionate individual to join our all-star team! Located in Woodmere, NY, our practice has been serving the community of the Five Towns and Long Island for over 35 years, and has a wonderful reputation in our community.
As our main Front Desk Receptionist and potential future Office Manager, you will be the first point of contact for our patients and play a crucial role in ensuring their experience is outstanding from the moment they contact our office. You will be responsible for coordinating appointments, handling patient inquiries, and providing support to our clinical team to ensure the smooth flow of patient care. The ideal candidate would be an exceptional "people person", detail-oriented, and an energetic, motivated, self-starter, with excellent communication skills.
Responsibilities:
- Greet and assist patients in person, via phone, and through digital channels
- Schedule, coordinate, and confirm patient appointments for consultations, surgeries, and follow-up visits
- Coordinate insurance verification and assist with handling pre-authorization process
- Assist patients with the check-in/check-out process, collecting paperwork, insurance information and payments
- Provide patients with accurate information about their treatments, procedures, and financial responsibilities
- Collaborate with the clinical team to ensure a seamless patient experience and efficient office operations
- Handle administrative tasks, including managing patient paperwork, data entry, and billing support
- Maintain a positive, professional relationship with patients, referring dentists, and other healthcare professionals
- Address patient concerns and inquiries in a professional and empathetic manner
Requirements:
- Minimum of 2 years of experience in oral surgery front office work.
- Excellent organizational, communication, interpersonal skills and attention to detail.
- Knowledge of dental billing and coding, insurance claims, and financial management.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Experience with electronic medical record software, such as WinOMS.
Think you've got what it takes to join our team and help us on our mission to create the ideal patient experience? We would love to meet you!'
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Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
EMR Used:
Hours per week:
Typical hours:
Job Types: Full-time, Part-time
Pay: $22.00 - $31.00 per hour
Expected hours: 29.0 – 36.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Dental or Oral Surgery Front Desk: 2 years (Required)
License/Certification:
- CPR Certification (Preferred)
Work Location: In person
