Join a Mission-Driven Team Making a Real Impact
At Serving Children and Reaching Families, LLC (SCARF), our work is rooted in one purpose: helping children and families reach their full potential. We provide compassionate, community-based behavioral health services, and we’re growing.
We’re looking for a highly organized, proactive Program Coordinator to support our Behavioral Health and Psychiatric programs. This is a key operational role—you’ll be at the center of client coordination, scheduling, and ensuring services run smoothly from intake through ongoing care.
If you thrive in a fast-paced environment, enjoy working with people, and want to be part of meaningful work, this role is for you.
What You’ll Do
Front Office & Client Communication
- Manage the main business phone line and serve as the first point of contact for clients
- Schedule appointments, confirm visits, and follow up with clients
Intake Coordination
- Coordinate client intakes from referral through admission
- Ensure all required documentation is collected and completed
- Communicate with clinicians and staff to ensure timely service access
Psychiatric Coordination
- Schedule and manage psychiatric appointments in coordination with providers
- Support psychiatric clinic days (including occasional Saturdays)
- Ensure clients are prepared for appointments and follow-ups
Authorizations & Insurance
- Submit and track initial and ongoing service authorizations
- Follow up with payers to prevent service interruptions
- Verify insurance eligibility and maintain accurate records
Administrative Support
- Maintain accurate data in the EMR system
- Generate reports and support program operations
- Ensure timely follow-up on appointments and documentation
What We’re Looking For
- 1+ year of administrative, healthcare, or program coordination experience
- Strong organizational and time-management skills
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Detail-oriented with strong follow-through
Bilingual (English/Spanish) strongly preferred due to the population we serve
Schedule & Work Environment
- 32 hours per week (Full-Time)
- Monday – Thursday (Primary schedule)
- Occasional Saturdays required to support psychiatric clinic operations
- Hybrid role with both in-office and administrative responsibilities
Why Join SCARF?
- Be part of a mission-driven organization making a difference in the community
- Work in a collaborative, supportive environment
- Gain experience in behavioral health and psychiatric services
- Opportunity to grow within a developing organization
Additional Requirements
- Must pass all pre-employment screenings (Level II background, drug screening, etc.)
- Valid Driver’s License and reliable transportation required
- How to ApplySubmit your application through Indeed or send your resume to [email protected]
- Subject Line: Program Coordinator Application
Pay: $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Kissimmee, FL 34741
