We are hiring a casual Behavioral Health Navigator I to support UPMC Altoona!
The Behavioral Health (BH) Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the Emergency Department at UPMC Altoona. The BH Navigator I will develop initial treatment plans to facilitate disposition planning and assists with bed placement or disposition planning.
Shifts will rotate between days, evenings, nights, and weekends. Must work 2 holidays per year.
*UNDERGRADUATE & GRADUATE (IF APPLICABLE) TRANSCRIPTS MUST BE INCLUDED WITH YOUR APPLICATION*
Responsibilities:
- Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork.
- Demonstrate ability to utilize DSMV and to develop provisional diagnosis.
-
Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames.
-
Knowledge of insurance programs, processes and able to obtain authorizations as needed.
- Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
-
Maintain competency requirements.
-
Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.
-
Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly
-
Follow outpatient scheduling or referral documentation guidelines
-
Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail
-
Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement
-
Ability to verbally present the case to physicians and others
-
Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic
-
Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner
-
Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.
