Job Overview
We are seeking a proactive and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will serve as the primary liaison between patients, insurance providers, and our clinical staff to ensure seamless insurance processing and accurate billing. Your expertise will help optimize revenue flow, improve patient satisfaction, and uphold the highest standards of confidentiality and compliance. This position offers an exciting opportunity to leverage your knowledge of health insurance policies, medical coding, and office management in a fast-paced healthcare environment.
Responsibilities
- Verify patient insurance coverage and eligibility prior to appointments using electronic health records (EHR) systems and insurance portals.
- Obtain insurance prior authorizations for dental procedures, ensuring all necessary documentation is complete and submitted promptly.
- Accurately code dental procedures using CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding standards to facilitate billing processes.
- Review medical records and dental charts to ensure proper documentation aligns with clinical confidentiality policies and insurance requirements.
- Manage claims submission and follow-up processes for unpaid or denied claims, working closely with managed care organizations to resolve issues efficiently.
- Maintain comprehensive records of insurance verifications, claims, payments, and correspondence in electronic health records (EHR) systems while adhering to HIPAA regulations.
- Provide exceptional customer service by explaining insurance benefits, coverage limitations, and billing procedures clearly to patients.
Skills (Desired but we'll train the right candidate)
- Strong knowledge of health insurance policies, managed care processes, and medical billing practices specific to dental care.
- Proficiency in medical terminology, CPT coding, ADA codes and Eaglesoft software
- Experience with insurance verification, prior authorization procedures, and claims processing within a medical office setting.
- Familiarity with HIPAA regulations and clinical confidentiality policies to protect patient information at all times.
- Excellent organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
- Competence in Microsoft Office Suite for documentation, reporting, and communication purposes.
- Strong customer service skills with a professional approach to addressing patient inquiries regarding insurance coverage and billing issues.
Join us as a Dental Insurance Coordinator and become an essential part of delivering exceptional dental care while ensuring smooth administrative operations!
Benefits:
Work Location: In person
