Housekeeping Team Member/Leader
ASCENT by Unwind
Mount Lookout, West Virginia Full-Time | Part-Time | Seasonal Opportunities Available
Help Create Extraordinary Guest Experiences
ASCENT by Unwind is seeking reliable, detail-oriented Housekeeping Team Members to join one of the New River Gorge region's newest luxury hospitality destinations.
Located on 44 secluded acres overlooking the Meadow River Valley, ASCENT is a design-forward micro-resort featuring luxury glamping accommodations, breathtaking natural surroundings, and elevated guest experiences just minutes from New River Gorge National Park. The property includes architecturally unique accommodations, including mirrored ÖÖD houses, Tubbo-style suites, and a European-inspired chalet.
We are looking for individuals who take pride in their work, enjoy creating beautiful spaces, and understand the impact a perfectly prepared accommodation can have on a guest's stay.
About the Role
As a Housekeeping Team Member, you will play a critical role in ensuring every guest arrives to a spotless, welcoming, and luxurious environment.
This position is ideal for individuals with experience in:
- Vacation rental cleaning
- Airbnb turnover services
- Hotel housekeeping
- Resort housekeeping
- Residential cleaning
- Hospitality operations
Responsibilities
Guest-Ready Unit Turnovers
- Clean and prepare guest accommodations between stays
- Follow detailed turnover checklists
- Ensure all units meet luxury hospitality standards
- Inspect accommodations for cleanliness, organization, and presentation
Linen & Laundry Management
- Change bed linens and make beds to presentation standards
- Replace towels and guest amenities
- Coordinate laundry services and linen inventory off-site
Property Presentation
- Maintain indoor and outdoor guest areas
- Report maintenance concerns immediately
- Ensure decks, entryways, hot tubs, and gathering spaces are guest-ready
- Immersive experience preparedness in a wooded environment.
Quality Control
- Conduct final walkthroughs before guest arrival
- Photograph completed cleans when requested
- Report damage, missing items, or unusual guest issues
- Follow company cleaning and safety procedures
What We're Looking For
Required Qualifications
- Strong attention to detail
- Reliable transportation
- Ability to navigate rugged terrain on foot and via motor vehicle
- Ability to work independently
- Dependable attendance
- Ability to lift up to 40 pounds
- Positive attitude and strong work ethic
Preferred Qualifications
- Airbnb or vacation rental cleaning experience
- Hotel housekeeping experience
- Experience with luxury accommodations
- Weekend availability
- Laundry and linen management experience
Ideal Candidate
You may be a great fit if you:
✅ Notice details others miss
✅ Enjoy creating clean and organized spaces
✅ Take pride in your work
✅ Are dependable and trustworthy
✅ Enjoy working in a beautiful outdoor environment
✅ Understand that cleanliness directly impacts guest satisfaction and reviews
Compensation
Starting Pay:
- $18-$25 per hour depending on experience
- Performance bonuses available
- Holiday and peak-season incentives
Additional opportunities may include:
- Lead Housekeeper positions
- Housekeeping Supervisor roles
- Cross-training in guest services and hospitality operations
Schedule
We are currently hiring:
- Full-Time Team Members
- Part-Time Team Members
- Weekend Cleaners
- Seasonal Hospitality Staff
Typical turnover days include:
- Any day of the week depending on booking calendar
- Sundays
- Holidays/Weekends
- Peak tourism seasons
Why Join ASCENT?
ASCENT by Unwind was created to provide a one-of-a-kind luxury glamping experience in the New River Gorge region. Guests choose ASCENT for exceptional design, privacy, natural beauty, and elevated hospitality. Your work will be a key part of delivering that experience.
Benefits include:
- Competitive pay
- Flexible scheduling
- Beautiful work environment
- Supportive team culture
- Growth opportunities as the resort expands
- Opportunity to help launch a premier hospitality destination in West Virginia
How to Apply
Please submit:
- Resume (if available)
- Brief description of cleaning or hospitality experience
- Availability
- References (preferred but not required)
ASCENT by Unwind
Mount Lookout, West Virginia Rise Above the Ordinary. Redefined Stays. Remarkable Destination.
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Work Location: In person
