Job Overview
Join our dynamic team as a Gym Staff member, where your enthusiasm and dedication will help create an energetic and welcoming environment for all members. In this role, you will be the first point of contact, ensuring smooth daily operations while providing exceptional customer service. Your proactive attitude and organizational skills will contribute to a positive fitness experience, fostering community engagement and member satisfaction.
Duties
- Greet members and visitors warmly at the front desk, providing assistance and information as needed
- Manage multi-line phone systems to handle inquiries, membership questions, and appointment scheduling efficiently
- Maintain a clean, organized reception area and gym space, including filing and data entry tasks
- Support office management duties such as calendar management, appointment setting, and basic bookkeeping using QuickBooks or similar tools
- Assist with customer support by addressing member concerns promptly and professionally
- Use computer skills to update membership records, process payments, and handle administrative documentation
- Ensure proper phone etiquette during all interactions to uphold a professional image
Skills
- Proven experience in front desk or office management roles with strong organizational skills
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software
- Bilingual abilities are highly valued to serve diverse member needs effectively
- Strong customer service skills with a friendly demeanor and effective phone etiquette
- Experience with clerical tasks such as proofreading, filing, and calendar management
- Knowledge of QuickBooks or bookkeeping software is a plus for handling financial transactions
- Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Join us to be part of an energetic team dedicated to promoting health and wellness! Your proactive approach will help foster a vibrant community where members feel supported and motivated every day.
Pay: $3,500.00 - $7,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
