Job description
We are seeking a Leasing Agent to join our team! This position requires the ability to communicate effectively with people and present a positive, professional image.
Responsibilities:
- Lease apartments and aggressively sell the products and services of the property.
- Respond to site visits, telephone and online inquiries. Conduct site tours. Site tours include, but are not limited to, showing and transporting prospects around the property in order to sell the prospect all property amenities, model apartments and available apartments.
- Develop, refine and effectively implement excellent telephone and personal sales skills.
- Work to optimize occupancy while maximizing effective leased rent.
- Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
- Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
- Prepare all lease-related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in.
- Maintain company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
- Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
- Assist with managing the day-to-day operation of the apartment community. Work with the property manager to direct the efforts of the on-site staff to ensure apartments are ready for move-in and are maintained in a satisfactory manner.
- Maintain prospect traffic and leasing data and assist with other computer data entry as necessary.
- Deliver resident gifts, inspect units for move-ins to ensure units are ready and assist with planning and hosting of resident functions.
- All other duties assigned by the manager.
Qualifications:
- Previous experience in real estate, property management, or other related fields preferred.
- Strong customer service orientation and ability to build rapport with prospects and residents.
- Excellent written and verbal communication skills.
- Ability to use general office equipment including, but not limited to, computers, copy machines, telephones, and safety equipment.
- Position may require the ability work any of the seven days of the week, 52 weeks a year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours requested.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
