JOB
Under the supervision of the Human Service Supervisor – Billing and Child Support, this position supports the mission of Blue Earth County Human Services by effectively and efficiently delivering essential services to families and individuals so they can achieve their potential through active community participation. This position is responsible for processing charges for service, preparing receipts and billings, performing client financial intakes, and performing collection tasks. The Senior Account Clerk – Billing is also responsible for preparing reports and aiding accounts payable, accounts receivable, and other programs as necessary.
EXAMPLE OF DUTIES
ESSENTIAL FUNCTIONS:
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Prepares billings through analyzing and reviewing system-generated claims. Makes adjustments, prints and verifies statements, attaches memos, and prepares mailings. Updates billing codes as needed. Reviews and corrects insurance and diagnosis codes.
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Conducts Client intake and eligibility interviews to determine client fees. Explains policies, rights, and privacy practices. Collects signatures, verifies insurance, copies insurance cards, secures social security numbers, and records information in the billing system.
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Provides client support by processing applications and income verifications; determining fees; explaining payment options; establishing multi-month payment arrangements; and responding to inquiries from clients, staff, and external partners in compliance with data privacy and HIPAA requirements.
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Prepares and process receipts by coding revenues, recording transactions in multiple systems, balancing daily receipts, and reconciling discrepancies.
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Processes charges for services by verifying accuracy, assigning appropriate account codes, initiating claim batches, and applying county fee policies for charges, adjustments, and write-offs. Troubleshoot and resolve billing errors.
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Performs account audits and collection activities, including identifying overpayments, establishing payment agreements, initiating revenue recapture, resolving issues, and preparing legal documentation in accordance with policy and applicable laws.
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Completes required state reporting by compiling, analyzing, and verifying financial data; ensuring compliance with reporting requirements; and submitting reports accurately and on time.
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Promotes a diverse, culturally competent, and respectful workplace.
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Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
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Performs the physical and mental demands of the position.
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Attends work during regularly scheduled hours.
ADDITIONAL FUNCTIONS:
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Participates in professional staff development. Participates in training and education opportunities to maintain and improve proficiency. Attends and participates in professional organizations. Associates with employees and departments from other counties and states for collaboration.
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Performs other related functions as apparent or assigned.
SUPPLEMENTAL INFORMATION
Part-Time
The incumbent may work up to 24 hours per week during operating hours, Monday through Friday from 8:00 a.m. to 5:00 p.m. Specific days and hours of the week are determined by management based on department needs. Some evening and weekend hours may be required.
All hours of work are structured to meet call for service demands and the needs of the public served.
