We are looking for a dedicated and organized Dispatcher to join our team. In this role, you will evaluate customer calls and match the right technician to every job. The ideal candidate is professional, detail-oriented, and passionate about helping others.
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Learn the business and learn how to prioritize the most urgent customer calls
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Ensure quality customer experience by relaying detailed and accurate information to the technicians in the field
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Record and report the service calls
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Participate in training so that you grow and develop as a professional
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Update customers throughout the day on the technician’s progress
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Minimum of 1 year of experience dispatching in service industry
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Knowledge of industry is recommended but not required
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High school diploma or general education degree (GED)
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Previous experience with Microsoft Office
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Highly organized with exceptional follow-through abilities
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Strong verbal and written communication
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Outgoing personality that blends well with a fast-paced, goal-driven environment
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Highly motivated, flexible, and great attitude on life
