WA Paid Sick Leave / Employee Assistance Program / 401K Plan
This is an entry-level security role with both pre-opening and post-opening responsibilities. Prior to opening, the focus will be on overnight exterior property protection. Once open, the role will transition to a mix of interior and exterior security duties with strong emphasis on guest service. The security team will be responsible for monitoring CCTV footage of the premises, scanning guests I.D. to assure age requirements, safeguarding property assets by observing and reporting suspicious activity, and providing superior guest service to all guests. Performs additional job duties as assigned by the General Manager.
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Work overnight shifts (8pm6am) patrolling the exterior of the building and parking lot.
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Remain outdoors for the entire shift at a stationary post (vehicle preferred) in a designated location and conducting thorough foot patrol/sweep of the full property grounds every 15 minutes.
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Monitor for and immediately report any vandalism, damage, breakins, suspicious persons, or unusual activity.
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Document patrol activities, findings, and any incidents in shift logs.
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Work in all weather conditions common to the Pacific Northwest (rain, wind, cold).
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Carry out basic security tasks to ensure the safety and security of the premises.
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Scan guests I.D.’s to verify age requirements.
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Regularly observe and review closedcircuit television feeds of the premises to detect any unusual or unauthorized activities.
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Protect the venue’s assets by actively observing surroundings, identifying potential threats, and promptly reporting any suspicious behavior or incidents to appropriate personnel.
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Warmly greet arriving guests with a positive, enthusiastic attitude and thank departing guests sincerely, leaving them with a memorable impression that encourages their return.
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Demonstrate exemplary customer service during interactions with guests and employees, ensuring a positive and welcoming experience while maintaining security protocols.
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Complete any other tasks or responsibilities as assigned by the General Manager to support overall operations.
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Must be 21 years of age or older.
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Security experience. (Preferred)
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Must be able to stand and walk for extended periods of time.
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Perform job functions with attention to detail, speed and accuracy.
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Ability to prioritize, organize and use time efficiently.
Felt Poker Room and Lounge is a brand new state of the art entertainment hub in Des Moines, WA. We are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for everyone who walks through our doors.
