Position Overview:
We are passionate about Washington State and believe it is a beautiful place to live! If you agree, we invite you to join our team!
We are thrilled to serve our customers with excellence; identifying their needs and making product recommendations. Our product knowledge, pride in our stores’ cleanliness and customer service is what we believe sets us apart from other retail establishments. It’s the stories behind our makers and their products that make us special. We provide the training needed to ensure our associates gain an in-depth knowledge of our products and the stories that make them unique.
We are seeking team members that also love Washington for all it offers, who thrive by working in a team environment, are flexible to help the team succeed, and are looking to develop within our company. Candidates will not only have the right attitude but must be able to perform retail store requirements and possess the job skills necessary to be successful in this position. This position reports directly to the Retail Store Manager of their location.
Job Requirements:
Retail Store Associates are expected to be highly motivated and demonstrate excellent customer service skills.
Additionally, the following job-specific requirements and skills are critical to the Retail Store Associate position:
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Must be customer service and goal oriented
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Must have an award-winning attitude (positive, warm, friendly, enthusiastic)
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Artisan Selling, including serving samples, having a “YES” attitude, being flexible, and gift wrapping/shipping
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Point of sale computer system use & financial transactions
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Inventory Stocking
Job Skills:
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Ability to multi-task
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Ability to build professional relationships with staff & customers
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Ability to think & communicate clearly and execute consistently
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Ability to promote and increase sales
“What Counts” Factors for Success:
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Team player
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Ability to succeed in a small company
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Demonstrates a passionate involvement with the work they do
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High moral/ethical standards
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Willingness to excel to world class standards
Physical Requirements:
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The ability to stand and walk throughout the store for the entirety of their shift (except for breaks and meals)
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Must be able to effectively communicate with the public verbally and/or by written means to get information to the customer about products
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Must be able to see and read product labels, computers screens, receipts, etc. with or without the use of eyewear.
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Must be able to lift up to 30 lbs. in order to stock, move, and retrieve merchandise from the store shelves
Availability: Hours scheduled are based upon business needs and performance. More hours become available closer to the holidays
Compensation: Starting $18/hour + employee discounts of 30% and paid sick leave
