Are you detail-oriented, organized, and passionate about helping patients navigate their orthodontic treatment? We're looking for an Orthodontic Finance Coordinator to join our Bentonville office team! This position plays a vital role in ensuring a smooth financial experience for our patients while working closely with our clinical and administrative teams.
What You'll Do
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Verify orthodontic insurance benefits.
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Prepare patient contracts, payment plans, and financial arrangements.
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Submit insurance claims, pre-authorizations, and appeals.
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Process insurance payments, EOBs, and account reconciliations.
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Manage patient payment schedules.
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Review patient balances and communicate financial responsibilities.
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Coordinate with front office and clinical staff to ensure seamless patient care.
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Monitor outstanding insurance claims and follow up on delayed payments.
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Handle patient financial questions by phone, email, and in person.
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Maintain accurate financial records and reports.
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Assist with monthly account maintenance, refunds, and financial reporting.
What We're Looking For
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Experience in dental or orthodontic insurance and billing preferred, but not required.
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Knowledge of Medicaid and private dental insurance verification.
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Strong attention to detail and organizational skills.
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Excellent communication and customer service abilities.
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Comfortable working with multiple software systems and insurance portals.
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Ability to prioritize tasks in a fast-paced environment.
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Professional, dependable, and team-oriented.
What we offer:
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50% employer contribution toward employee health insurance
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Medical, dental, and vision insurance
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Supplemental insurance, including short-term disability and life insurance
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$25,000 employer-paid life insurance policy
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Paid Time Off (PTO) beginning after 90 days
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Safe Harbor 401(k) plan
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Complimentary orthodontic care for employees
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Ongoing professional training and development
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Paid community outreach opportunities and fun staff events
If you enjoy problem-solving, working with numbers, and providing exceptional customer service, we'd love to hear from you!
Apply today and become part of a team that's changing smiles—and lives—every day!
