- Manages group files by pulling tickets, making legible copies, and organizing documentation according to date and department policy.
- Ensure complete and accurate group records before arrival, maintaining all necessary information per departmental standards.
- Inputs and tracks guest satisfaction and meeting planner survey results in appropriate systems.
- Assists with billing inquiries and resolves guest-related billing issues promptly and professionally.
- Operates complex computer and telephone systems and performs accounting tasks using a 10-key adding machine.
- Audits, consolidates, and prepares deposits for the bank, maintains cash/change supplies, reconciles over/short reports, and reports discrepancies to department heads.
- Full-time hours available (at least 30 hours per week), including shifts at the Front Desk.
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
College degree preferred; high school diploma or general education degree or equivalent combination of education and experience preferred. Must have experience in FOSSE. Must be able to speak, read, and understand English. Marriott experience preferred.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Required
Required
Preferred
Required
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Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Required
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Goal Completion: Inspired to perform well by the completion of tasks
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Financial: Inspired to perform well by monetary reimbursement
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
