Join Our Team
Office Concepts Inc. is a well-established, family-owned office technology company serving businesses throughout the greater Philadelphia area. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients.
We are looking for a dependable, organized, and friendly Administrator / Customer Service Representative to become an important part of our growing team.
Responsibilities
● Answer incoming phone calls and assist customers professionally
● Schedule service appointments and coordinate technician dispatch
● Process customer orders, service invoices, and paperwork accurately
● Communicate with customers regarding service requests and order status
● Maintain customer records and perform data entry
● Assist with general office administration
● Work closely with our sales and service departments to ensure excellent customer service
Qualifications
Required
● Strong communication and organizational skills
● Excellent attention to detail
● Ability to multitask and prioritize work
● Proficiency with Microsoft Outlook, Word, and Excel
● Positive attitude and professional appearance
● Reliable transportation
Preferred
● Experience in the office equipment, copier, or technology industry
● Experience with ECI Software program is a plus
● Dispatching or scheduling experience
Benefits
● Competitive hourly pay based on experience
● Paid holidays
● Paid vacation
● Health insurance
● Ongoing training and professional development
● Stable, family-owned company with a supportive work environment
Why Work With Us?
We’re looking for someone who enjoys helping customers, takes pride in staying organized, and wants to build a long-term career with a company that values its employees.
If you’re dependable, detail-oriented, and enjoy working with people, we’d love to hear from you.
Apply today with your resume and a brief summary of why you’d be a great fit for our team
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: In person
