Description:
The Hotel Housekeeper is responsible for cleaning and maintaining guest rooms, public areas, and hotel facilities to ensure a safe, sanitary, and inviting environment. This position requires attention to detail, efficiency, and a commitment to delivering exceptional hospitality through cleanliness and presentation.
Requirements:
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Clean assigned guest rooms according to hotel standards.
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Make beds with fresh linens and replace towels and amenities.
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Dust, vacuum, sweep, and mop floors.
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Clean and sanitize bathrooms, including showers, tubs, sinks, toilets, mirrors, and fixtures.
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Replenish toiletries, coffee supplies, and guest amenities.
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Remove trash and recyclables.
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Inspect rooms to ensure they are guest-ready before reporting them as clean.
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Maintain cleanliness of hotel lobbies, hallways, elevators, stairwells, public restrooms, and common areas.
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Empty trash receptacles and replace liners.
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Dust furniture, artwork, and decorative fixtures.
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Clean windows, glass doors, and mirrors as assigned.
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Collect, sort, and transport soiled linens and towels.
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Restock housekeeping carts with clean linens and supplies.
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Report damaged linens and missing inventory.
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Assist with laundry operations as needed.
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Follow hotel cleaning procedures and brand standards.
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Safely use cleaning chemicals and equipment.
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Comply with OSHA, hotel safety policies, and infection-control procedures.
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Immediately report maintenance issues or safety hazards.
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Secure guest rooms and protect guest privacy and property at all times.
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Greet guests warmly and professionally.
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Respond courteously to guest requests.
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Report lost and found items according to hotel policy.
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Notify management of guest concerns or special requests.
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Previous housekeeping or hotel experience preferred but not required.
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Ability to work independently with minimal supervision.
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Strong attention to detail.
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Dependable with excellent attendance.
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Positive attitude and strong work ethic.
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Ability to communicate effectively with guests and team members.
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Stand, walk, bend, kneel, reach, and climb throughout the shift.
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Lift, push, or pull up to 50 pounds.
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Push housekeeping carts throughout the property.
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Perform repetitive cleaning tasks for extended periods.
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Must be available to work weekends and holidays.
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Flexible schedule based on hotel occupancy.
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Typical shifts are daytime hours with occasional extended shifts during peak occupancy.
Housekeepers are expected to:
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Clean guest rooms within established productivity standards (typically 30–40 minutes per occupied room, depending on room condition).
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Meet hotel quality inspection standards.
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Maintain excellent attendance and punctuality.
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Deliver friendly, professional service to every guest.
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Protect guest privacy and maintain confidentiality.
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Competitive hourly pay
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Employee discounts
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On-the-job training
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Opportunities for advancement
If you take pride in creating clean, comfortable spaces and enjoy making a positive impact on every guest's stay, we'd love to hear from you. Join the OS Hotel team and help deliver exceptional hospitality every day.
