Job Title: Maintenance Director
Department: Maintenance
Reports To: General Manager / Property Manager
Location: Green Hill Condominium
FLSA Status: Exempt
Job Summary:
The Maintenance Director is responsible for managing and coordinating all property maintenance operations, as well as leading key maintenance-related projects. This includes supervising the maintenance team, overseeing repairs, developing and implementing preventive maintenance programs, managing budgets, ensuring compliance with safety regulations, and coordinating large-scale capital improvement projects. The Maintenance Director will also act as a Project Manager for renovation and improvement initiatives, ensuring that all projects are completed on time, within budget, and meet quality standards.
Key Responsibilities:
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Leadership and Team Management:
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Supervise, mentor, and provide direction to the maintenance team, including hiring, training, scheduling, and evaluating performance.
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Foster a positive work environment, promoting teamwork, and encouraging professional development among staff.
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Ensure the maintenance team operates efficiently and completes tasks within deadlines.
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Preventive Maintenance:
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Develop, implement, and manage preventive maintenance programs to ensure the longevity and optimal functioning of all equipment, facilities, and common areas.
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Conduct routine inspections of buildings, grounds, and equipment to identify potential issues and plan for timely interventions.
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Maintain detailed documentation of all maintenance activities, ensuring adherence to best practices.
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Project Management:
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Plan, manage, and execute renovation and capital improvement projects, such as building upgrades, equipment replacements, and large-scale repairs.
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Develop comprehensive project plans, outlining objectives, timelines, resources, and budgets.
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Coordinate with contractors, vendors, and stakeholders to ensure smooth project execution.
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Oversee project milestones, monitor progress, and adjust plans as necessary to stay within scope, time, and budget.
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Ensure that all projects meet the required quality and safety standards, completing final inspections and reporting to senior management.
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Repairs and Troubleshooting:
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Coordinate and supervise maintenance and repair activities for HVAC, electrical, plumbing, mechanical, carpentry, and other building systems.
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Respond to emergency repair requests and lead the team in providing timely and effective solutions.
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Manage relationships with external contractors for specialized repairs.
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Budget and Inventory Management:
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Prepare and manage the maintenance department budget, ensuring costs are controlled and expenditures remain within approved limits.
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Analyze and optimize cost-saving measures within maintenance operations.
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Maintain inventory of supplies, tools, and equipment, ensuring availability for all maintenance needs and managing vendor relationships for procurement.
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Compliance and Safety:
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Ensure compliance with all local, state, and federal regulations, including safety, health, and environmental standards.
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Establish and enforce safety protocols, including conducting regular safety audits and staff training.
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Address and resolve potential hazards promptly, ensuring a safe environment for residents, staff, and contractors.
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Vendor and Contractor Management:
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Build and maintain relationships with contractors, vendors, and suppliers.
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Negotiate contracts, coordinate services, and manage external vendors to ensure high-quality work and adherence to project timelines.
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Oversee the performance and accountability of external service providers, ensuring quality control.
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Resident Relations:
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Act as the main point of contact for residents regarding maintenance-related issues and concerns.
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Ensure resident satisfaction by responding promptly and professionally to requests for repairs and special services.
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Coordinate with the property management team to address specific resident needs during projects.
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Record Keeping and Reporting:
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Maintain accurate records of all maintenance activities, projects, inspections, and repairs.
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Regularly prepare reports on maintenance operations, project progress, budgeting, and staff performance for the General Manager and other stakeholders.
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Track key performance metrics to monitor efficiency and identify areas for improvement.
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Continuous Improvement:
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Identify opportunities for improving operational efficiency, cost-effectiveness, and service quality within the maintenance department.
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Stay updated with industry best practices and trends in facilities management and project management.
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Propose and implement improvements to processes, systems, and tools to enhance maintenance and project operations.
Qualifications:
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Education: High school diploma or equivalent required; technical degree or certification in facilities management, project management, or a related field preferred.
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Experience: Minimum of 5 years of experience in property or facility maintenance, including at least 2 years in a supervisory role. Previous project management experience required.
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Skills:
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Strong project management skills, with a proven track record of leading and completing large-scale projects.
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Knowledge of building systems (HVAC, electrical, plumbing, etc.) and project management tools.
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Exceptional leadership and team management skills.
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Ability to manage budgets, control costs, and implement cost-saving measures.
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Excellent communication and negotiation skills for working with staff, residents, and vendors.
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Proficiency with maintenance management software and project management tools.
Working Conditions:
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Physical Requirements: Must be able to lift up to 50 pounds, climb ladders, and perform physical tasks as required for inspections and repairs.
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Hours: Full-time position with flexibility to work evenings, weekends, and respond to emergencies as needed.
