The Blake’s Orchard Inc. Cafe Team Member is an essential part of our walk-up food service destinations on the farm. This role is responsible for preparing and serving food orders in a fast-paced, guest-facing environment, as well as processing transactions at the point of sale. Cafe Team Members are expected to deliver friendly, efficient service while maintaining a clean and safe food preparation area. Whether working the grill, operating the fryer, or ringing up guests at the counter, the Cafe Team Member plays a vital role in ensuring every guest leaves satisfied and well-fed.
Responsibilities and Duties
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Prepare food items accurately and in a timely manner according to established recipes, portion sizes, and quality standards
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Operate the grill safely and proficiently, cooking items to proper temperature and doneness
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Operate the deep fryer safely and proficiently, following correct oil temperature, timing, and food handling procedures
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Monitor food quality throughout preparation, ensuring all items served meet the cafe’s standards for taste and presentation
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Always follow proper food handling and storage procedures, including safe thawing, cooling, and holding temperatures
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Communicate order status to teammates and guests to ensure accurate and timely fulfillment
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Greet guests at the counter with a friendly and welcoming attitude
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Take food orders accurately, confirming selections and communicating any wait times or item availability
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Answer guest questions about menu items, ingredients, and preparation methods to the best of your ability
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Process guest payments accurately using the point-of-sale system, handling cash, card, and other accepted payment methods
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Provide correct change and receipts as applicable, maintaining accuracy in all transactions
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Notify guests when their order is ready and ensure it is handed off correctly and completely
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Adhere to all food safety regulations and guidelines, including proper handwashing, glove use, and cross-contamination prevention
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Maintain a clean and organized workstation throughout the shift, including the grill, fryer, prep surfaces, and counter areas
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Assist with cleaning duties including wiping down equipment, sweeping, mopping, and sanitizing surfaces
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Report any food safety concerns, equipment issues, or potential hazards to a supervisor immediately
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Support fellow Cafe Team Members during busy periods to maintain smooth and efficient operations
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Always represent the farm with professionalism and a positive attitude
Education, Skills & Knowledge
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Friendly, energetic personality with a commitment to delivering excellent guest service
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Ability to work in a fast-paced, high-volume food service environment
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Comfortable working in a warm kitchen environment with exposure to heat from grills and fryers
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Ability to stand for extended periods and move quickly throughout the cafe during peak service times
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Basic math skills and comfort handling cash transactions and operating a point-of-sale system
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Strong attention to detail and ability to manage multiple orders simultaneously
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Reliable, punctual, and a team-oriented work ethic
Working Conditions
This is a seasonal position based in our indoor/outdoor walk-up food service areas on the farm. Team Members should be prepared to work in a warm kitchen environment and may also be exposed to outdoor elements depending on the cafe’s layout and setup.
Be a team player and adhere to the Blake Family Mission Statement “Growing Good Times and Memories for Every Generation” and embody our core values:
W- Whatever it takes
H- Help each other be successful
A- Accountable to one another
T- Treat customers like guests in our homes and employees like family
Additional Duties:
This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your supervisors.
The Blake’s family of companies is an Equal Opportunity Employer.