Job Posting: Assistant Service Writer
Location: J&K Automotive – 130 W Bradley Ave Suite C, El Cajon, CA 92020
Contact: [email protected] | (619) 449-4769
About Us
J&K Automotive is a family-owned, full-service auto repair shop serving El Cajon and the greater San Diego area. We pride ourselves on honest service, quality repairs, and long-term customer relationships. We’re looking for a motivated Assistant Service Writer to join our team and grow with us.
Position: Assistant Service Writer
As an Assistant Service Writer, you will support the Service Writer and shop staff in ensuring smooth daily operations and outstanding customer service. This is an excellent role for someone looking to gain hands-on experience in the automotive industry and customer service management.
Responsibilities
- Greet customers and provide a welcoming experience
- Assist with writing repair orders and updating work tickets
- Communicate repair status between technicians and customers
- Help with scheduling appointments and coordinating vehicle drop-offs/pick-ups
- Prepare invoices and process payments
- Answer phones, emails, and customer inquiries
- Maintain accurate records and ensure timely follow-ups
- Assist with parts ordering and inventory tracking
- Support the Service Writer in daily shop operations
Qualifications
- Strong communication and organizational skills
- Customer service experience (automotive experience a plus, but not required)
- Ability to multitask in a fast-paced environment
- Basic computer skills (experience with shop management software is a plus)
- Team player with a positive attitude
- Valid driver’s license with clean driving record
What We Offer
- Competitive pay (DOE)
- Full-time position
- Monday–Friday 7:00 AM – 4:00 PM)
- On-the-job training and growth opportunities
- Family-oriented work environment
- Employee discounts on vehicle service and repairs
- Paid time off
- Paid holidays
How to Apply
Please email your resume to [email protected] or call (619) 449-4769 to schedule an interview.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
