Streaming Superstore – Office Manager Job Description
Position Title: Office Manager
Location: Streaming Superstore Entertainment Company
Reports To: Owner / General Manager
Position Summary
The Office Manager is responsible for overseeing the daily administrative, financial, and operational functions of the business. This role ensures efficient office operations, supports sales staff, manages customer records, coordinates inventory paperwork, and helps maintain excellent customer service. The Office Manager plays a key role in supporting business growth and profitability through organization, leadership, and operational excellence.
This position includes travel opportunities, live event support, and occasional tour coordination responsibilities.
Schedule & Availability
Monday – Friday
10:00 AM – 6:00 PM
Additional hours may be required during live events, tours, special promotions, or company projects.
Key ResponsibilitiesOffice Administration
- Manage daily office operations and administrative procedures.
- Maintain sales records, invoices, orders, receipts, and contracts.
- Answer phone calls, emails, and customer inquiries.
- Schedule appointments, deliveries, and service calls.
- Order office supplies and maintain office equipment.
- Coordinate live event operations and logistics.
- Assist with tour coordination, including:
- Hotel bookings
- Car rentals
- Travel arrangements and logistics
Financial Management
- Process daily sales reports and cash reconciliations.
- Prepare deposits and maintain financial records.
- Manage customer invoicing and payment tracking.
- Assist with payroll processing and employee time records.
- Generate weekly and monthly business performance reports.
- Support bookkeeping functions utilizing QuickBooks.
Inventory & Vendor Coordination
- Track inventory purchases and product availability.
- Coordinate with business partners and distributors.
- Oversee shipping and fulfillment for online orders.
- Monitor stock levels and assist with inventory audits.
Customer Service
- Resolve customer concerns professionally and efficiently.
- Assist with warranty claims, returns, and exchanges.
- Support sales staff during busy periods.
- Ensure a positive customer experience across all customer interactions.
Staff Support
- Assist with employee onboarding and training.
- Maintain employee records and schedules.
- Help coordinate staff meetings and company communications.
- Support management with hiring and recruiting activities.
Technology & Digital Support
- Assist with social media coordination and content scheduling.
- Utilize AI productivity tools to improve office efficiency.
- Support day-to-day technology needs within the office.
- Maintain familiarity with streaming devices, office electronics, and related products.
Required Knowledge & Skills
Applicants must have working knowledge of:
- Microsoft Office Suite
- QuickBooks
- ChatGPT
- Gemini
- Grok
- Social Media Platforms
- Streaming Technology
- Office Electronics
- Google Workspace
- Point of Sale (POS) Systems
Qualifications
- High school diploma required; Associate Degree preferred.
- Minimum of three (3) years of administration, business management, office management, or related experience.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Strong customer service skills.
- Ability to work independently and manage multiple priorities.
- Experience with bookkeeping and financial record management preferred.
Desired Traits
- Dependable and detail-oriented.
- Creative thinker with strong problem-solving abilities.
- Positive attitude and professional demeanor.
- Comfortable handling confidential information.
- Interest in technology, entertainment, and the music industry.
- Interest in travel opportunities and live event operations.
- Strong understanding of current social media platforms and trends.
Application Requirements
Applicants must submit:
- Current Resume
- Two (2) Professional Recommendations or Letters of Recommendation
Compensation
Salary Range: $45,000 – $65,000 annually (depending on experience)
Additional performance-based bonuses may be available.
About Streaming Superstore
Streaming Superstore is a technology and entertainment company specializing in streaming solutions, live event support, digital media, and customer-focused technology services. We are seeking a highly organized and motivated Office Manager who can help support our growing operations while contributing to an energetic and fast-paced work environment.
Pay: From $45,000.00 per year
Application Question(s):
- Include social media accounts in application.
Experience:
- Management: 3 years (Preferred)
Ability to Commute:
- Freehold, NJ 07728 (Preferred)
Willingness to travel:
Work Location: In person
