1. Monitors daily pool operations to adhere to all state, local, and YMCA health and safety regulations and conducts and ensures proper maintenance of the pool. Maintains accurate records of pool chemical levels and facility maintenance, including regular equipment inspections.
2. Recruits, hires, schedules, and supervises diverse staff and volunteer teams. Onboards and develops them for success. Conducts regularly scheduled lifeguard and swim lesson in-service trainings. Ensures records of staff certifications are current and complete. Approves payroll.
3. Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility.
4. Provides strategic oversight of the swim lesson program, including group lessons, private instruction, and the Safety Around Water program, to effectively meet community water safety needs. This includes supervising and ensuring the quality of existing programs, developing and implementing new offerings, and expanding program reach and impact as needed.
5. Supports inclusive and adaptive aquatics programming efforts in collaboration with the YMCA’s Adaptive Program Director to help ensure all participants feel welcomed, supported, and able to safely engage in aquatics programming.
6. Serves as a swim lesson instructor or lifeguard as needed, including stepping in as a substitute to ensure continuity of operations and program quality.
7. Assists in the marketing and distribution of program information.
8. Develops, implements, and actively manages the department’s budget in partnership with branch leadership, ensuring revenue targets are achieved and expenses are effectively controlled.
9. Delivers lifeguard, CPR, First Aid, and swim lesson certification programs across the community.
10. Oversees and supports the YMCA’s competitive youth and adult swim teams, including coordinating practice and meet schedules, supporting coach recruitment and development, facilitating communication with participants and families, and helping drive participant recruitment, engagement, and retention in collaboration with swim team coaching staff.
11. Develops and manages the pool schedule, coordinating swim lessons, special events, pool rentals, swim team practices, and swim meets to maximize pool utilization and staff efficiency.
12. Maintains proactive communication and relationships with parents, participants, members, and staff; addresses and resolves any concerns or complaints.
13. Monitors program registration and attendance data and utilizes participant feedback, including surveys, to assess program impact and inform continuous improvement.
14. Develops and implements emergency action plans with branch leadership team.
15. Maintains accurate incident, accident, and risk management documentation and responds appropriately to emergencies, accidents, and behavioral concerns in accordance with YMCA policies and procedures.
16. Attends association and branch meetings and trainings.
17. Assists with YMCA Annual Campaign and other fundraising efforts and special events.
18. Does all other duties as assigned.
