Job Summary
We are seeking a dynamic and organized Dental Office Receptionist to join our vibrant pediatric dental team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach will help foster a welcoming environment while managing essential administrative tasks. You will handle patient scheduling, insurance verification, medical and dental record management, and support clinical staff with accurate documentation. This position offers an exciting opportunity to contribute to exceptional patient care while honing your skills in medical and dental administrative support.
Responsibilities
- Greet patients warmly, verify their appointment details, and assist with check-in and check-out procedures.
- Manage multi-line phone systems with professionalism, providing clear communication and appointment scheduling.
- Verify insurance coverage, perform insurance eligibility checks, and process claims.
- Maintain accurate patient records by reviewing documentation for completeness and ensuring compliance with HIPAA confidentiality policies.
- Schedule appointments efficiently.
- Support clinical staff by managing medical records, filing documents, and assisting with intake procedures.
- Demonstrate strong computer skills with proficiency in Microsoft Office and familiarity with EMR/EHR systems for seamless data entry and management.
- Ensure excellent patient service through attentive communication, phone etiquette, and problem-solving skills.
- Assist in office management tasks such as filing, maintaining supplies, and ensuring the front desk operates smoothly.
Experience
- Prior experience working as a medical receptionist or dental receptionist in a clinical setting is highly preferred.
- Demonstrated knowledge of dental terminology, medical terminology, health information management, and clinical confidentiality policies.
- Experience with dental office management software such as Dentrix or Eaglesoft is advantageous.
- Familiarity with insurance verification processes.
- Strong clerical skills including filing, data entry (10 key typing), and handling multi-line phone systems.
- Bilingual abilities are a requirement to effectively serve diverse patient populations.
- Excellent organizational skills combined with a friendly demeanor to provide outstanding customer service in a fast-paced environment.
Join us to be part of a dedicated team committed to delivering exceptional dental care! Your enthusiasm and expertise will make a meaningful difference in our patients' experiences while advancing your career in healthcare administration.
Pay: From $18.00 per hour
Work Location: In person
