Job Summary
Join our vibrant team as a Restaurant Shift Lead/Host, where you will play a pivotal role in creating memorable dining experiences for our guests. This energetic position combines leadership, hospitality, and operational management to ensure smooth restaurant operations during your shift. You will oversee guest seating, coordinate staff activities, uphold food safety standards, and deliver exceptional customer service. Your enthusiasm and management skills will help foster a welcoming environment that encourages teamwork and excellence. This paid position offers an exciting opportunity to develop your leadership abilities within a dynamic food service setting.
Responsibilities
- Greet and seat guests promptly, ensuring a positive first impression and efficient flow of the dining area
- Supervise and support restaurant staff, including servers, hosts, kitchen team members, and bartenders during your shift
- Manage daily operations such as coordinating reservations, waitlists, and guest flow to optimize seating efficiency
- Oversee food preparation and service to maintain high standards of quality, presentation, and sanitation procedures
- Ensure compliance with food safety regulations and sanitation standards across all areas of the restaurant
- Handle customer inquiries or complaints professionally to resolve issues swiftly and maintain guest satisfaction
- Assist with managing POS (Point of Sale) systems for order processing and billing accuracy
- Support inventory control, cost management, and financial operations related to food and beverage service
- Lead by example in maintaining a clean, organized workspace aligned with health regulations
- Collaborate with management on staff scheduling, training new team members, and fostering a positive team environment
Qualifications
- Proven experience in food service management or restaurant supervision with strong leadership skills
- Extensive knowledge of food preparation, food handling, and sanitation procedures within a restaurant setting
- Familiarity with kitchen management, culinary processes, and managing food production teams
- Experience with hospitality management including customer service excellence and staff supervision
- Ability to manage shift operations efficiently while maintaining high standards of safety and quality
- Strong understanding of POS systems, food safety protocols, and cost control measures
- Excellent communication skills with the ability to motivate team members and resolve guest concerns effectively
- Prior experience in managing hospitality teams in fast-paced environments is preferred
- Knowledge of catering or banquet operations is a plus; barista or coffee experience is advantageous
This role is perfect for motivated individuals eager to lead a team while delivering outstanding dining experiences. We value energetic leaders who thrive in dynamic environments and are passionate about hospitality excellence. Join us to grow your management skills in a lively restaurant atmosphere!
Pay: From $15.00 per hour
Benefits:
Work Location: In person