THE POSITION:
The Kettering Municipal Court Clerk’s Office is seeking a full-time high-integrity, self-directed Deputy Clerk to provide exceptional customer service and administrative support to the public, law enforcement, attorneys and staff at the Court. This position is responsible for assisting Court customers with traffic, criminal and civil matters; generating letters, mailings and reports and creating and implementing Court processes to align with changing laws and requirements. Deputy Clerks use computer technology to initiate and manage documents and case records; learn and enhance complex court processes; provide in-person and over the phone excellent customer support; manage financial transactions; troubleshoot issues for Court users and apply their strong personal ethics in a team-oriented, quality-focused environment.
QUALIFICATIONS/TRAINING/EXPERIENCE:
The ideal applicant will have a strong customer service orientation with the ability to communicate and work well with others in a diverse, fast-paced environment. Excellent administrative, organizational and collaborative teamwork skills with strong attention to detail are essential. Accuracy, along with a high level of proficiency in computer applications, including word processing, office practices and procedures and financial transactions required. Previous experience in customer service and administrative/clerical roles is desired, preferably supplemented by related coursework or degree. High school diploma or equivalent required, in addition to a high-level ability in English, grammar and business math. Candidates must possess honesty and integrity of the highest standard and be able to learn quickly.
SALARY AND BENEFITS:
Pay range is $18.00/hour - $28.00/hour, with entry rate and salary advancement potential contingent on candidate’s related skills, knowledge and abilities. Excellent benefits.
APPLICATION:
Please apply by using our online application portal and attaching a Resume with Cover Letter by 5:00 p.m. EST on Monday, July 27, 2026. Visit www.ketteringoh.org/jobs for more information about this position and the City of Kettering.
The Deputy Clerk is responsible for providing direct customer service and administrative support to the public, law enforcement, attorneys and staff at the Kettering Municipal Court. The Deputy Clerk’s role provides information and assistance in person and on the phone to customers; creates and maintains court documents, records and processes; handles financial transactions; and troubleshoots issues that impact court users.
Required Technical Competencies:
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Excellent verbal, written and interpersonal communication skills
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Computer skills (Word, accurate data entry, Excel a plus)
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Phone skills
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Understanding of cash receipting and accounting basics
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Organizational and task management skills
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Data analysis
Required Behavioral Competencies:
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Adaptability-Maintains effectiveness in a high-change, high-volume work environment; adjusts effectively to work within new work processes and situations; handles pressure and stressful situations in a manner that is acceptable to others and to the organization
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Contributes to Team Success-Develops and uses collaborative, positive relationships to accomplish work goals; actively participates as a member of the team to move the team progressively forward
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Customer Focus-Makes customers and their needs a primary focus of actions; develops and sustains productive internal customer relationships; relates well to diverse individuals
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Work Standards-Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments and tasks; self-imposes standards of excellence, professionalism, dependability, confidentiality and integrity
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Manages Work with Quality Focus-Effectively manages and prioritizes time and resources to ensure work is completed efficiently and accurately; can multi-task productively while maintaining attention to detail; continuously seeks improvement opportunities to enhance work processes
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Initiative-Takes prompt action to accomplish objectives; works to achieve goals beyond what is required; is proactive and uses good judgment on job duties and problem-solving opportunities
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Applied Learning-Assimilates, applies and retains new job-related information in a timely manner; continuous learning orientation; cross-training capacity
Education and Experience:
Strong customer service orientation with the ability to communicate and work well with others in a diverse, fast-paced environment. Standout administrative, organizational and collaborative teamwork skills with strong attention to detail are essential for success, along with a high level of proficiency, accuracy and quality in using work processing/computer office applications and handling financial transactions. High school diploma or equivalent required, in addition to a high level ability in English, grammar, business math and typing. Previous experience in customer service and administrative/clerical roles desired, preferably supplemented by related coursework or a degree. Candidates must possess honesty and integrity of the highest standard and be able to learn quickly.
