Department: Garden Center- Des Plaines
Reports To: Grab and Go Container Lead Home & Garden General Manager
JOB SUMMARY: Work as a member of the Lurvey Green Goods sales and inventory team to provide our customers with outstanding service. Work alongside our lead container designer producing grab & go and seasonal subscription containers, along with assisting customers with their annual selections. Abide by and model- EVERYBODY SERVES!
Duties and Responsibilities:
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Design and plant grab & go and subscription seasonal containers, under the direction of the grab and go lead, along with refreshing and maintain display containers on site
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Answer incoming calls and communicate with customers regarding inquiries and special orders
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Identify inventory issues and communicate them clearly to Grab & Go Lead
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Assist contractors and Landscape Supply sales team with product selections as needed
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Assist container designer, seasonal color receiving, conservatory and nursery sales team as needed
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Knowledge of seasonal color and or perennial plant related products {annuals, tropical, spring/fall bulbs, winter decor) and their supplies
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Superb customer service skills and a willingness to learn our inventory
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Ability to work as a team member in a fast-paced environment where multi-tasking is essential
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Strong problem-solving skills
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Ability to discern customer needs and direct them in the purchasing process
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Ability to complete tasks in the appropriate time frame and respond to requests in a timely fashion
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Knowledge of business and other applicable computer-based resources
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Physical requirements include medium-duty work. (exerting up to 50 lbs. occasionally, 30 lbs. frequently and up to 1O lbs. constantly)
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Other physical activities include climbing (using feet and legs and/or hand and arms), balancing, stooping and/or crouching (bending your body downward), kneeling, crawling, reaching, standing for sustained periods of time:, walking for long distances, pushing (pressing with steady force), pulling (drawing and/or hauling objects), lifting (moving objects vertically and/or horizontally), picking/pinching using your fingers, ability to perceive attributes of objects by touching with fingertips, grasping objects, repetitive motion of the wrists, hands, and/or fingers, talking (speaking detailed information) and hearing (perceiving sound)
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Visual-acuity required to determine accuracy, neatness, and thoroughness of work assigned
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Ability to work indoors and outdoors with no effective protection from the weather. Employee may be subject to any combination of: extreme heat, high humidity or other adverse conditions.
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Bilingual (English/Spanish) is a bonus
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Minimum 1-3 years' experience in a sales environment related to seasonal color and/or perennial plants in the landscape profession or garden center environment is desired
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Advance course work in horticulture or equivalent work experience as a paid employee of a horticulture related business is a bonus
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Minimum high school diploma or GED
