Job Summary
We are seeking a FAITH-FILLED, energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. We are a business that has a mission to see Redding become healthier and whole, not only physically, but spiritually, mentally, and emotionally. We believe we represent Jesus, and therefore, we are looking for a like minded individual to partner with our mission to see lives touched by spreading the love of Jesus.
In this vital role in our outpatient physical therapy office, you will manage front desk operations, including answering phones, faxes, insurance benefits and authorizations, scheduling appointments and providing exceptional customer service to patients and prospect patients. Your organizational skills and computer literacy will ensure smooth office management, supporting daily administrative functions with efficiency and professionalism.
This position is part-time. This person should have a flexible schedule with the ability to work Fridays specifically. Hours could range from 20-30 hours per week.
This paid position offers an exciting opportunity to be the first point of contact, creating a positive experience for everyone who walks through our doors that impacts the whole person - releasing faith, hope and love.
Our Mission:
We are dedicated to restoring health and enhancing well-being through compassionate, evidence-based physical therapy.
Guided by our Christian values, we strive to serve our patients with integrity, empathy, and respect, fostering an environment where healing is rooted in faith and community.
Our mission is to empower individuals on their journey to recovery, helping them to not only regain their physical strength but also to nurture their spirit and hope.
Responsibilities
- Greet visitors warmly and professionally, ensuring a positive first impression.
- Skilled at handling incoming calls, fax, and emails
- Strong communication skills required, able to effectively communicate with others including employees, physicians, patients, and insurance companies
- Comfortable with computers, ability to handle uploading and downloading files
- Assist with insurance benefits and verifications, insurance authorization and effectively communicate patient healthcare benefits.
- Cash handling
- Competent phone skills
- Data entry
- Scheduling patients
- MS Suite familiarity, Excel, and Word, GMAIL, proficient with Mac computers
- Able to spell and type proficiently
- Ability to handle HIPPA sensitive information
- Lead patients through exercises and use of modalities with correct form and posture
- Fold laundry and clean the office
- Troubleshoot errors within the systems we use within the office
Qualifications
- H.S. grad or equivalent
- Authorization to work in the U.S. required
- Self-starter, desire to serve
- Relevant work history
- Front desk reception
- scheduling appointment
- assistance with billing and insurance
- insurance pre-authorization
- receiving and sorting mail
- Excellent customer service skills
- Flexibility
- Good physical and mental health
Pay: $17.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Retirement plan
Work Location: In person
