Job Overview
We are looking for a reliable, organized, and customer-focused Front Desk Receptionist to join our team at Omar’s Hair Salon & Barbershop. The front desk is the first impression of our shop, and we want someone who can welcome clients warmly, manage appointments efficiently, and keep daily operations running smoothly. The ideal candidate will be bilingual (English & Spanish), tech-savvy, and experienced in customer service. If you thrive in a fast-paced environment and enjoy helping people feel taken care of, this role is for you!
Responsibilities
- Greet clients with a friendly and professional attitude
- Answer phone calls, text messages, and respond to inquiries
- Schedule and confirm client appointments
- Manage the appointment book and keep barbers/stylists updated
- Check clients in and out, handle payments, and process transactions
- Keep front desk and waiting area clean and organized
- Maintain accurate client records and update contact information
- Provide excellent customer service and resolve minor issues promptly
- Support barbers/stylists with daily shop needs
Qualifications
- Minimum 1 year of customer service or receptionist experience
- Bilingual: fluent in English & Spanish (required)
- Strong computer and scheduling skills
- Excellent communication and people skills
- Professional appearance and attitude
- Reliable, punctual, and highly organized
- Ability to multitask in a busy environment
- Team player with a positive attitude
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Work Location: In person
