Job Title: Full-Time Office Administrator
Location: Markham, IL
Company: Midwest Pest Solutions – Family-Owned & Operated
About Us
Midwest Pest Solutions is a growing, family-owned pest control company built on honesty, reliability, and strong customer relationships. We believe in teamwork, accountability, and maintaining a positive, supportive work environment. As our company continues to grow, we’re looking for a motivated Office Administrator who is ready to take ownership of their role and be a key part of our daily operations.
Position Overview
This is a full time position, Monday through Friday from 8:30 AM to 5:00 PM. The ideal candidate is a self-starter with a go-getter attitude, confident on the phone, highly organized, and comfortable juggling multiple responsibilities throughout the day. Experience with scheduling and routing in a service-based industry is strongly preferred.
Key Responsibilities
- Schedule, route, and coordinate daily service calls for technicians
- Confidently handle incoming and outgoing customer phone calls
- Communicate with customers regarding appointments, follow-ups, and service updates
- Manage service tickets, customer records, and office documentation
- Process billing, payments, and assist with invoicing
- Resolve scheduling issues and adapt quickly to last-minute changes
- Support technicians and management with day-to-day operational needs
- Maintain a positive, professional attitude in a fast-paced environment
Qualifications & Requirements
- Minimum 2 years of office administration, scheduling, dispatch, or customer service experience (required)
- Experience in pest control or home services (HVAC, plumbing, landscaping, etc.) is a plus
- Strong multitasking and time-management skills
- Confident, professional, and comfortable speaking on the phone
- Positive attitude with a problem-solving mindset
- Ability to “wear many hats” and take initiative without constant direction
- Strong attention to detail and organizational skills
- Proficient with scheduling software, email, and basic office systems
Hours & Compensation
- Full-time: Monday–Friday, 8:30 AM – 5:00 PM
- Starting pay: $20/hour
- Two annual bonuses (Spring & December)
- 1 week paid time off after 90 days
Benefits
- Supportive, family-oriented work environment
- Paid training and growth opportunities
- Company holidays off (7 plus)
How to Apply
Please email your resume and a brief introduction to [email protected] with the subject line:
“Office Administrator Application”I
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Application Question(s):
- Do you have prior experience answering and managing phone calls in an office setting?
Work Location: In person
