Member Sales Specialist
Are you ready to be a part of the most supportive fitness family in the world? We are excited to meet you and invite you to build a career in the fitness industry!
Member Sales Responsibilities:
- Lead generation and nurturing: networking, community outreach, referrals, phone calls, emails, texts, etc.
- New member signups
- Tour and Trial Booking
- Trial follow up and conversions
Creating and executing internal referral lead generation program
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Member Relations Responsibilities:
- Continued support, interactions, and communication with members after signup, driving engagement and progress
- Assist members with scheduling their 1-1 fitness coaching appointments and signature studio classes
- Ensure that members check in when arriving to the facility, while monitoring status of member programs
Maintain the cleanliness and order of the front desk area and ensure the members have a great club experience
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Objectives:
- Meet club sales & lead goals
- Provide a great member experience
- Assist management as needed
Ensure members are giving an NPS score of 8 or higher
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Required Skills, Knowledge & Abilities:
- Strong critical thinking ability with great multi-tasking skills required
- Create and build strong relationships with people
- Passion for helping people feel healthy, happy and strong
- Doesn’t mind rejection, rather sees it as a step to getting a yes
- Self motivated and driven to achieve set goals
- Prefers working with a team that becomes a second family
- So passionate about helping people stay healthy that overcoming their objections, fears and hesitations comes naturally
Good with technology and software
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Position Requirements:
- 2 years sales experience minimum (prefer 5 years)
- Full and part time positions available (minimum 20 hours per week)
- Morning, evening and weekend hours will be required as necessary
Must be career minded and desire to grow with the company long term
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Total On Target Earnings - $22-$30 an hour
Perks:
- Complimentary 1:1 personal training session weekly
- Complimentary full access to facilities and amenities
- PTO Based on hours worked
- Discount on apparel and merchandise
- Healthcare reimbursement plan
